Audi Kitchener-Waterloo

I have been a happy Crosby’s customer for many years. My recent purchase of a Q3 from Ben at Audi K-W was amazing. Ben is so knowledgeable and he ensured that I was getting a car that would meet and even ex recent purchase of a Q3 from Ben at Audi K-W was amazing. Ben is so knowledgeable and he ensured that I was getting a car that would meet and even exceed all of my needs and expectations. At delivery Kaitlin was wonderful (and very patient) at explaining how everything worked and setting it all up for me. Thank you Ben and Kaitlin for sharing your expertise, your patience and kindness. Purchasing my Q3 was a great experience! More

Great service! Ben knew what I really wanted before I did. This is my first Audi and I think it is amazing. This is the perfect car for me. did. This is my first Audi and I think it is amazing. This is the perfect car for me. More

Rashid Ghaosi gave us a wonderful customer service experience from start to finish. He was very professional, knowledgeable and pleasant to work with. I have nothing but wonderful things to say about experience from start to finish. He was very professional, knowledgeable and pleasant to work with. I have nothing but wonderful things to say about our experience. We are thrilled with our vehicle, and will be recommending Rashid, and the rest of the Audi Kitchener-Waterloo team to all of our family and friends. Thank you- Megan and Robert More

Lisa did an amazing job. She is knowledgeable and was able to answer all of our questions. Her customer service is excellent. She responded promptly to e-mails, even into the evening, It was a pleasur able to answer all of our questions. Her customer service is excellent. She responded promptly to e-mails, even into the evening, It was a pleasure dealing with her! Kaitlin did an excellent job getting us in our vehicle and on the road. She was very helpful with setting up our Audi account. Her assistance was much appreciated. Sue is very professional and knowledgeable, with an excellent grasp of all financial matters. More

Audi Kitchener made me have an amazing buying experience. Everything a customer looks for when buying a car; this dealership will satisfy you’re needs! Everything a customer looks for when buying a car; this dealership will satisfy you’re needs! More

Excellent customer service! We will be recommending Lisa to everyone we know that is looking for an Audi. Kaitlin was very knowledgeable and very helpful. Great team! to everyone we know that is looking for an Audi. Kaitlin was very knowledgeable and very helpful. Great team! More

Hey Ben,Home run on your part Sir, from start to finish Hey Ben, Home run on your part Sir, from start to finish ! Was a pleasure working with you on this... they are happy at this point,, will be seein Hey Ben, Home run on your part Sir, from start to finish ! Was a pleasure working with you on this... they are happy at this point,, will be seeing them shortly ... Thank you to both yourself and Kaitlin for a professional job well done.. More

Ben & Kaitlyn took care of us as if we were family. We drove over 2 hours to make this happen and were not disappointed. I have bought several new cars and the process of trading in our existing Audi, to drove over 2 hours to make this happen and were not disappointed. I have bought several new cars and the process of trading in our existing Audi, to the paperwork and new car orientation was probably the best i have had. Thanks again Kaitlyn & Ben. More

A great experience from Ben and Kaitlin (and Sue!) with the lease of a new car for our mother. The process was clear and Ben was very patient, explaining each point and ensuring we knew what we were gettin the lease of a new car for our mother. The process was clear and Ben was very patient, explaining each point and ensuring we knew what we were getting with the lease and with the car itself. Kaitlin was extremely helpful and efficient as well, ensuring that mom had a full overview of the features of the car before letting her drive off. I didn't catch his name, but the sales manager/director was also very kind and we felt that our business was appreciated when the deal was done. Thanks for assisting through this process - we now have a worry free car for our retired mother that will carry her through for the next few years. More

Communication with Ben was really easy! Being an out of town buyer, he was honest, straightforward and the car was exactly as discussed when I got there. The team was very professional and the service was town buyer, he was honest, straightforward and the car was exactly as discussed when I got there. The team was very professional and the service was great! Thank you! More