Audi Kitchener-Waterloo

Lisa was my representative and I couldn’t have been happier with the level of service she provided. As someone who works in the customer service industry, she treated me exactly how I would treat someo happier with the level of service she provided. As someone who works in the customer service industry, she treated me exactly how I would treat someone and absolutely went above and beyond multiple times in the process of buying my new vehicle. I’d recommend her to anyone looking for a vehicle in the area any day. More

Good morning, Alex- This is to let you know that as usual, I am very satisfied with the standard of service given my vehicles over the time I have been dealing with your dealership. Just give you persp usual, I am very satisfied with the standard of service given my vehicles over the time I have been dealing with your dealership. Just give you perspective, this is my 4th Audi vehicle purchased and serviced at either Crosby Audi/Audi KW. I have always been satisfied with your service departments in the past and feel safe in believing that I won’t be let down way my current Q5 or your service departments. I trust that I will not be disappointed in the furs! More

The vehicle is taken care well. The service reps are good that accomodate the last minute changes. I don't live in Kitchener but plan my service accordingly to service here. The service reps are good that accomodate the last minute changes. I don't live in Kitchener but plan my service accordingly to service here. More

They are quick to respond and very helpful. This was my first experience with this dealer and no complaints. Thank you for your excellent customer service. This was my first experience with this dealer and no complaints. Thank you for your excellent customer service. More

Excellent! Friendly, efficient and timely. Oil change and complementary car wash completed in about an hour. Friendly, efficient and timely. Oil change and complementary car wash completed in about an hour. More

Everything was handled promptly and efficiently and friendly 15 words is silly..l covered the bases…my visit was perfect friendly 15 words is silly..l covered the bases…my visit was perfect More

Excellent friendly and capable service department. Willing to explain service items/issues well. Stephen Ball is a dedicated and thorough service advisor. Willing to explain service items/issues well. Stephen Ball is a dedicated and thorough service advisor. More

Friendly efficient and timely service from the time I arrived until the service was completed. I appreciated that they took time to explain everything that had been done to address my concerns. First rat arrived until the service was completed. I appreciated that they took time to explain everything that had been done to address my concerns. First rate service!!! Very impressed. More

The service was very timely with both the check-in and completion on time or ahead of schedule. The consultants were very knowledgeable and exceptionally courteous. completion on time or ahead of schedule. The consultants were very knowledgeable and exceptionally courteous. More

Super on time service if you’re on time for your appointment. Can’t be better appointment. Can’t be better More