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Audi Kitchener-Waterloo

Kitchener, ON

4.8
636 Reviews

2350 Shirley Drive

Kitchener, ON

N2B 3X4

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636 Reviews of Audi Kitchener-Waterloo

April 21, 2025

Audi Kitchener-Waterloo provides first class service! Service items were precisely communicated & completed promptly. Service advisor Isaiah Zettler advice and knowledge was appreciated. Well done as a t More

by bryanstotesbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Zettler
April 02, 2025

Polite, upfront, clean and the service managers followup and explain everything. An overall an experience befitting of the Audi brand More

by Alex
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Stephen Ball
March 24, 2025

Lisa Sui (Salesrep) and Jeremiah Gojmerac (Used Car Manager) exceeded all expectations! They were helpful, friendly, and highly knowledgeable. We are thrilled with our car purchase and highly recommend More

by stephanieantonucci22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Gojmerac, Lisa Sui
March 03, 2025

Staff are very knowledgeable of service issues when problems arise. They are able to problem solve and correct any malfunctioning. More

by LarryK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ball, Kevin Leeder
February 17, 2025

I love it ,people are so friendly and always with a smile.ill be back More

by principioallan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Ottmann
January 22, 2025

Adviser was very good in that he retrieved the old part and explained to me, a 90 year old woman More

by m.elaine.stamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adviser who listens to your problem
November 28, 2024

Extraordinary customer service care and support. Very happy with this dealership after purchasing and servicing 2 vehicles over 7 years More

by tanewbery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Viana, Rashid Ghaosi, Tiffany Dakin
November 21, 2024

Great dealership with great service! They accommodated my late request to get me in for an appointment before my long road trip! More

by Anddee8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah & Paige
November 18, 2024

Appointment was to be 1 hour for oil change turned into 3-1/2 hours. Mechanical problem that apparently all Q5 vehicles was not resolved. The next available appointment which was to take the whole day cou More

by Achim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephan Ball
November 07, 2024

Friendly and accommodating. Always happy to have my service done with my friends at KW Audi. More

by CaroleRothwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashid Ghaosi, Nicole Ottmann
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