Audi Barrie

STORY THAT YOU SHOULD READ BEFORE YOU GO THERE.... NO...NO.. >>> DON'T TRUST THEM PEOPLE <<< Just like everyone else looking for a car I find the car I was looking for with good value on AutoTrader, in t >>> DON'T TRUST THEM PEOPLE <<< Just like everyone else looking for a car I find the car I was looking for with good value on AutoTrader, in this dealership, ( Innisfil or Audi Barrie ) A 2013 Ford Focus( As You Can See in the Picture)... Well I had to wait few days to call them after holiday and on Tuesday, January 03, 2017, I made a phone call and asked about this car and asked if it is available to see and test drive, the sales representative, "BRADLEY HANSEN" Introduced himself as the person who is in charge of selling this vehicle and he told me he would make sure the car would be ready by the time I get there, " I would make sure the vehicle warms up for you", his own words. As I had to travel from Toronto with no car ( it was 9:30AM a rainy day ), I googled the address ( 2484 Doral Drive, Innisfil ) and I found that there is NO WAY for me rich this place by public transportation so I end up" RENTING A CAR "... Our appointment was between 1-2 PM. I was 10Km away from dealership that I received a phone call from Brad, Brad, " Hi, where are you? Are you on HWY 400" Me "Yes what up?" Brad, " Oh man I don't know what to say someone just walked in and bought the car, I'm sorry".... Me " Are you for real? We spoke on phone, we have an appointment, you made a promise that the vehicle would be ready by the time I get there, I rent a car and it is 1:10PM and our appointment is between 1-2PM and I am on time..." Brad, " Sorry man, I don't know what to say..." I went down to dealership because I was already there. After 1hr/20min driving I thought there must be a manager or someone above him to consider and discuss this matter... Well let me make the story short... They sold the vehicle... They wast my time... They didn't care...( Let me be fare they offer me water or coffee )... For their benefit they will do that t YOU too. DON'T TRUST THEM PEOPLE, even if they sell you a car they might cheat on something else, warranty or.... Avoid this dealership such a shame for brand like Audi... BTW: Please don't replay to my massage Innisfil, Audi Barrie with nice sounding and fake smile that you care... You did care only when I called you to sell me something, Your story is Shameful... More

Bad! Really bad!! I had 2011 A6. They were trying to find vibration on that car for 11 month!! Car was parked almost 2 months there. Finally i got tired (and my warr I had 2011 A6. They were trying to find vibration on that car for 11 month!! Car was parked almost 2 months there. Finally i got tired (and my warranty was just about to finish). Sold it... and will do my best to do not return to any VAG products. More

New dealership new people fabulous experience! I recently bought a 2017 Audi A4 trading in my 2015 Audi A3 that I was not happy with due to the previous dealership and all the people involved in th I recently bought a 2017 Audi A4 trading in my 2015 Audi A3 that I was not happy with due to the previous dealership and all the people involved in that sale. However with the new dealership came all new staff and a great experience. Danielle sold me my A4 and she was just incredible. She knows her stuff. She did everything she could to get me in my dream car. With the help of Jeremy and Leslie I was able to drive away with my new A4, nothing but pleased with the service and the final result. Thank you Audi Barrie for such a wonderful experience buying my new car!! More

horrible service WORST SERVICE EVER!!!! The service manager Ryan is a joke was very rude and disrespectful!!! What a disgrace to the Audi brand. And the service advi WORST SERVICE EVER!!!! The service manager Ryan is a joke was very rude and disrespectful!!! What a disgrace to the Audi brand. And the service advisor Zoe has lack of manners and is VERY unprofessional the way they treat their customers is unbelievable. I can promise you I will never ever be returning there to have my vehicle serviced and I would rather drive to Newmarket or Toronto. I will for sure be spreading the news to my other friends about the horrible experince at this dealership. I can't believe how they treat people I can only imagine how their employees are treated. Until there are changes I will not be going back. Zoe is not in the right job to be dealing with public. Maybe a change would do that dealership good. More

A Truly Horrible Dealership Let me be fair, Nick (the sales rep.) and Leslie (Bus. Manager) are both great but the sales Manager (Jaime) is a scheming liar. He uses all of the t Let me be fair, Nick (the sales rep.) and Leslie (Bus. Manager) are both great but the sales Manager (Jaime) is a scheming liar. He uses all of the tricks to get customers to pay more than they should. I would avoid this place at all costs. Unfortunately I did not check out the reviews before buying from them. If I knew then what I know now then I would not have visited this dealership. I assumed that Audi would be more selective of who represents their product but this is not the case. The manager should be fired. Reading the other reviews on this site I am now very hesitant to take my car back for anything. The old location of this dealership had a ton of problems, so far this one is not getting started on a good foot. It's sad to see they they resort to trickery in order to make a higher margin not realizing that you lose more than 1 customer by doing so. More

GO ANYWHERE ELSE Do not recommend this VW. Have had many problems with them. Including over charging, putting the wrong sized tires on, giving wrong information leadin Do not recommend this VW. Have had many problems with them. Including over charging, putting the wrong sized tires on, giving wrong information leading to $2700 bill. Tried calling numerous times to make an apt (before these problems) never got a call back until I went in. Drive your car to Maple or ANY WHERE ELSE! More

WORST DEALERSHIP EVER! NEVER BUY A CAR HERE The dealership is disorganized and employees are not educated at all. EVERYTHING ABOUT THIS DEALERSHIP IS A JOKE! Sales Manager is rude and disrespect The dealership is disorganized and employees are not educated at all. EVERYTHING ABOUT THIS DEALERSHIP IS A JOKE! Sales Manager is rude and disrespectful along with most of the staff. NEVER BUY A CAR HERE UNLESS YOU LIKE DEALING WITH xxxxxxx. More

Used Subaru Purchase Found a well priced used Subaru on Auto trader and came to view. I had 2 other similarly priced choices at other dealers but Keegan and his sales mana Found a well priced used Subaru on Auto trader and came to view. I had 2 other similarly priced choices at other dealers but Keegan and his sales manager were friendly and went the distance to offer me a fair trade in value on my newer Honda thru an affiliated Honda dealer. Their trade offer was significantly higher than other dealers I approached and this sealed the deal. Also the car had not been fully detailed yet, so they allowed me a better deal upon my request to complete the work myself. All in all a friendly, straight forward, accommodating and fair transaction that stood out from other dealers I had contacted. More

Amazing Customer Service I came in with my husband to buy a new car. Ian and Monica we're nothing but helpful kind and made my experience amazing! I highly recommend dealing w I came in with my husband to buy a new car. Ian and Monica we're nothing but helpful kind and made my experience amazing! I highly recommend dealing with both of them! Customer service at its best. More