Audi Anjou

Polite efficient listen great Not necessary to write 15 words or more thank you have a nice day😖 words or more thank you have a nice day😖 More

Bought used car from a dealer named Mohamed Ouadallah and first of all the service there is shameful for a brand like Audi. Why do I have to almost beg to get in contact with the seller ? Isn’t his job su first of all the service there is shameful for a brand like Audi. Why do I have to almost beg to get in contact with the seller ? Isn’t his job supposed to be customer oriented? And let’s not forget the secretary who could not look less bothered to do her job. She even was having a personal call while I was waiting to make my deposit. I had to wait for her to finish. Crazy. The customer service was a foreshadowing of the rest of the my experience with them. The car they sold me had motor issues that was hidden from me. Now I am stuck without warranty having to change the motor of that said car 4 months after purchasing it. Biggest disappointment from a brand like that. More

Service kinda slow but good quality, they answer all of my questions without too much delay my questions without too much delay More

Tried calling for service appointment , the receptionist took my name and said Someone will call back the next day. Called back 2 days later and told receptionist that I never got a call and she was very ru took my name and said Someone will call back the next day. Called back 2 days later and told receptionist that I never got a call and she was very rude . She Transferred me to service manager who never called back , it has been 1 week .. Rather go to Lauzon Or Prestige Audi, at least you get to speak to someone for appointment . More

Terrible customer service and poor communication. Do yourself a favor and choose a different Audi dealership! Do yourself a favor and choose a different Audi dealership! More

Audi Anjou is the worst I have ever seen, from salesman to customer services, if you count on Audi, never go to Audi Anjou, have Audi Lauzon in Laval is much better to customer services, if you count on Audi, never go to Audi Anjou, have Audi Lauzon in Laval is much better More

Excellent service and very customer oriented! Effective communication via text msgs which makes it easy to schedule maintenance and confirm appointments. Effective communication via text msgs which makes it easy to schedule maintenance and confirm appointments. More

This is a rating for Derek in the service Dept of AUDI ANJOU. I had issues with my Audi's speakers - turns out Derek came out to talk to me as he was having a hard time reproducing the issue. After spendi ANJOU. I had issues with my Audi's speakers - turns out Derek came out to talk to me as he was having a hard time reproducing the issue. After spending 10 mins together in the car, we figured out it was the cable connecting my phone to the car that was defective. He said there would be no charge for the visit! Thanks Derek and AUDI ANJOU! and to anyone reading this - change the cable between your phone and car before going into service for speaker issues! More

Very nice service and good communication. They were on time but there is still an issue with the car. They were on time but there is still an issue with the car. More

Des mises à jour devaient être effectuées sur ma voiture électrique Q4 et j’ai été très bien accueillie chez Audi Anjou.. La qualité du service a été impeccable. On m’a fourni une voiture de courtoisie pour électrique Q4 et j’ai été très bien accueillie chez Audi Anjou.. La qualité du service a été impeccable. On m’a fourni une voiture de courtoisie pour la journée. Le conseiller responsable de mon dossier, Tommy Rousseau m’avait bien renseignée, mais j’ai eu de la difficulté à mettre le moteur de cette voiture en marche, lorsque j’ai voulu partir de chez nous. J’ai appelé Tommy pour savoir ce que je devais faire. Toujours aussi affable et professionnel, il a essayé de me guider à distance, au téléphone, sans succès. Il est finalement venu chez nous (je ne demeure pas loin) et ne m’a jamais fait sentir que j’étais incompétente. J’ai apprécié sa grande disponibilité et sa gentillesse.. More