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Alpine Toyota

Cranbrook, BC

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47 Reviews

1924 Cranbrook Street North

Cranbrook, BC

V1C 3T1

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47 Reviews of Alpine Toyota

April 27, 2024

I was so overwhelmed with most amazing purchase experience. Tre was the most kind, respectful, Sales representative I’ve ever had. He was new to the game but just WOW, hey Toyota he is an amazing a More

by yosybarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre
November 24, 2023

No response to email after service problem or effort to address complaint was made by Toyota. More

by Laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
March 29, 2021

Awesome customer service, Derek went above and beyond to make sure I knew the in’s and out’s of my vehicle! 10/10 Toyota will for sure have my business again. More

by Kelseyorthjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Taylor
January 29, 2021

I came in to see about getting into a RAV4 and Derek was amazing! He went above and beyond and we super knowledgeable! I absolutely recommend him to anyone ! He is a no pressure salesman and the real deal! More

by Tjsn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek
January 12, 2021

My husband and I bought a 2020 Corolla in June, every time we have had a problem we take the car back to Alpine Toyota and the service department is right on the ball and fixes whatever we have problems More

by tcanddk1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
December 30, 2020

I have been in to the dealership many times and purchased a few trucks. My dealings with Derek was a great experience answered all my questions and showed how all the options worked. Truck was well priced an More

by Tim H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Taylor, Brady Smith, Dan Ruskin, and Bruce Smith
November 27, 2020

We needed a superb truck in a short time. Seeing a good prospect online, we phoned Alpine Toyota and spoke with Melissa Davis. We live in a remote area and Melissa made it easy to purchase, license, and in More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Davis
October 22, 2020

Super happy with my experience! I just turned 20 and was able to buy the 2020 Corolla L on my own, thanks to the amazing deals and service from Melissa and Brady. I had no idea what to expect from the proce More

by Baylea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, Brady, Tod
November 28, 2019

Ripoff Do not take your vehicle here unless you want to be charged for labor and parts that are not necessary. Mike the service manager hasn't a clue about More

by rickward75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Jan 16, 2020 -

Alpine Toyota responded

Hello Rick! I apologize for the lateness of my response! I also apologize for the experience you've had! Since November, we've taken steps to change some of our policies, and hopefully these steps have helped to rectify this issue! We invite you to return, and hope that you find the experience more to your liking! Thank you, and have a great day!

June 27, 2019

Highly Recommend! Amazing dealership! Incredible group of caring people that work at this dealership. They look after your needs and will make sure you have exactly what you are looking f More

by Mexico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent, Jack, Dan, Ryan, Brad
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