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Alberta Honda - Service Centre

Edmonton, AB

4.6
234 Reviews
Call Service Center (780) 474-8595

234 Reviews of Alberta Honda - Service Centre

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December 09, 2023

Work seems to be good but watch those "shop fees". 15% of your invoice as shop fees is pretty excessive. I went in for a required service and ended up paying $50 extras shop fees! More

by LeeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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December 01, 2023

I’m very happy with the Ridgeline, the dealership and mostly with the staff that work there. More

by steve.tidridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca da Silva
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November 20, 2023

Very friendly and knowledgeable agent. Very polite and helpful on the Pilot vehicle I picked. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 19, 2023

He was knowledgeable. Respectfully explained all needs and a hard worker at all. It is hard to describe how he did well. I appreciate that. More

by Nawzad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 16, 2023

Positive experience with good customer service and fast replies. Good work being done. Would recommend. More

by Melina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle, Allegra
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October 31, 2023

Appreciate the Uber ride home/ pickup Excellent service but forgot to reset oil percentage on computer dashboard. Check in was very easy. More

by Toyota
Recommend Dealer
Yes
Employees Worked With
Danielle
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October 17, 2023

Very Satisfied! Rebecca and Danielle were very friendly and helpful as well as Boni who performed the service requested! While waiting I had coffee at their very cle More

by Maria
Recommend Dealer
Yes
Employees Worked With
Rebecca, Danielle, Boni
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Oct 19, 2023 -

Alberta Honda responded

Thank you for taking the time to share your positive experience at Alberta Honda, Maria. We're thrilled to hear that Rebecca, Danielle, and Boni made your visit both friendly and efficient. Our team always strives to create a comfortable environment for our customers, so it's great to know that our waiting area and complimentary Uber service added to your satisfaction. We truly appreciate your kind words and trust in us for your car's service and maintenance needs. Please don't hesitate to reach out if you have any questions in the future.

October 16, 2023

The employees are nice and good attitude. they will help you as much as they can. More

by Mr.Swabe
Recommend Dealer
Yes
Employees Worked With
Danielle
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Oct 19, 2023 -

Alberta Honda responded

Thank you for taking the time to share your positive experience with our team, Mr.Swabe. We're pleased to know that our staff made an impression with their friendly attitude and commitment to assisting you. We always strive to provide top-notch service, and we're glad you felt that during your visit. We look forward to serving you again in the future.

October 10, 2023

They immediately response on my query and communicate on time. Very good, excellent costumer service . More

by rhyna1971
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
Oct 10, 2023 -

rhyna1971 responded

Thank you for your service to my car.

Oct 19, 2023 -

Alberta Honda responded

We appreciate you taking the time to share your experience with us rhyna1971. It's great to hear that our team was prompt in addressing your queries and that you found our customer service to be excellent. Thank you for choosing us for your car service needs. We value your trust and look forward to assisting you in the future!

October 08, 2023

Service is excellent. Very accomodating., service advisor is prompt and waiting area is very cozy More

by enrico_regencia
Recommend Dealer
Yes
Employees Worked With
Ping Jiang
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Oct 23, 2023 -

Alberta Honda responded

Thank you for your feedback, enrico_regencia! We're delighted to hear that you had an excellent service experience with us. It's great to know that our advisors were prompt and that you found our waiting area cozy. We always strive to provide a comfortable and accommodating environment for our customers. We appreciate your review and look forward to serving you again!

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