Alberta Honda - Service Centre

Tire Swap Needed my tires swapped from winter to summer. Called Brian from service and he got me in the next morning. Professional and friendly service, would h Needed my tires swapped from winter to summer. Called Brian from service and he got me in the next morning. Professional and friendly service, would highly recommended. More

Customer Service Always find Melissa to be both very knowledgeable and friendly. We have always had great service from Melissa and is part of the reason we keep coming Always find Melissa to be both very knowledgeable and friendly. We have always had great service from Melissa and is part of the reason we keep coming back. More

Quick and thorough Took my car in for a squeaky noise problem and got an overview of the cost of repairs in a timely manner. I think I could have the manners dealt with Took my car in for a squeaky noise problem and got an overview of the cost of repairs in a timely manner. I think I could have the manners dealt with in my last visit when I had the wheel aligned. The defects should hv been noted by the tech doing the alignment. More

unexpected car trouble I took my car for service first thing in the morning , all the lights on the panel were going off and on , car was jolting , looked like problems in t I took my car for service first thing in the morning , all the lights on the panel were going off and on , car was jolting , looked like problems in the transmission. Brian took it in , I had no appointment but he got the job done same day even though they’re busy. I notice most of them worked after their shift was done, tells me how committed they’re to accommodate you. Thank you so much !! More

Never will go here again I was given a list of must repair and needed repair soon. I took my car to the service dept on a warranty recall. The service advisor said they would I was given a list of must repair and needed repair soon. I took my car to the service dept on a warranty recall. The service advisor said they would inspect my car free of charge in addition to the recall part replacement which was free of charge as well After the inspection I was told I required a brake fluid flush as existing was gelling. Power steering fluid was dirty and needed a flush, coolant needed a flush, brake service was required and a tune up with valve adjustment was due at 96,000 kms and well past its time . Today I brought my Honda to my trusted mechanic. He also inspected my vehicle a few months ago as I purchased an out of province vehicle. His inspection results of the Alberta Honda list of needs were as follows Brake fluid was normal. He showed me it was not gelling and was in the normal range for water content 1-2%. Power steering fluid was normal with good color, brakes were next to new and about 20,000 kms on existing brake pads, coolant was normal blue color and no flush required and the valve adjustment was not required since my Honda has hydraulic lifters and self adjust. Spark plugs are not required until 160,000 km and I am not there yet and there is no recommendation for replacement at 96,000 kms according to his information. All in all if I have no knowledge or trustworthy mechanic this needless service advise i received from Alberta Honda would likely have cost me $2000 or more. More

got a new car with very little fuss My 2003 Honda Odyssey was starting to need lots of expensive repairs. I spoke to the service advisor when I was paying my latest repair bill. I said I My 2003 Honda Odyssey was starting to need lots of expensive repairs. I spoke to the service advisor when I was paying my latest repair bill. I said I was looking to trade in. He quickly went to the sales department and came back to tell me there was a 2015 Honda Odyssey Touring which had been under lease and was up for sale. I took it out for a short drive in the ABH parking lot. Then returned home to bring my husband back for a test drive. He uses a wheelchair so we need a van. We liked it, were given a trade in value on our 2003 van and bought it The saleswoman Sanyda Sar was very helpful and told me I could come back any time for further instruction on this van as lots have changed since 2003. It was very easy to make this change as otherwise we would have had to go to several car dealerships and that is extra hard for my husband in his wheelchair. More

Appaling experience with service department/manager Took it in for a routine oil change and left with new issues... including metal left hanging loose on the bottom of the vehicle (because they forgot t Took it in for a routine oil change and left with new issues... including metal left hanging loose on the bottom of the vehicle (because they forgot to screw it back in place) that scraped the road whenever I got over 70 km/h (if I hadn't taken the Yellowhead home I wouldn't have noticed). They also forgot a cap on one of my tires. Needless to say I was quite upset about this. When I took the car back, it was fixed promptly. However, the service manager I spoke to (David) was very unprofessional (I had to get a hold of him BTW), and I was given nothing but excuses. I did not even receive an apology. I was basically told that this is a a fluke/rare occurrence - as such, it is acceptable. I have a lifetime oil change card for Alberta Honda but will never return because I simply do not trust them with my vehicle. If they can't get an oil change right, how can I trust them with major repairs? Even after telling them this *very clearly* - in writing - I still receive sales calls... More

Terrible Service Department The service department is very slow and does not communicate well. I would stay away from this dealership. Also service manager Dave is very unhelpful The service department is very slow and does not communicate well. I would stay away from this dealership. Also service manager Dave is very unhelpful and almost beligerent. I just read the Google reviews of this dealership, almosty all the negative rules relate to the service department, and there are MANY! More

Scammers ! Take the 2015 crv in. Tell them I have a shake. After 4 hours they call me and tell me I need tires breaks and a wheel alignment. I take the car hom Take the 2015 crv in. Tell them I have a shake. After 4 hours they call me and tell me I need tires breaks and a wheel alignment. I take the car home take off the back two rims. Cleaned out the packed mud in the rims. And I now have no shake ! They tried making me spend 1000$+ for no reason ! Don't let them scam you ! Get a second opinion on everything ! More