243 Reviews of Alberta Honda - Service Centre
Alberta Honda service advisor Rebecca very professional and she provided excellent services, I am very happy they solved my vehicle problem. Excellent service!! and she provided excellent services, I am very happy they solved my vehicle problem. Excellent service!! More
Great guy. Energetic and funny person, and knows how to get down to business and keep you entertained at the same time. Highly recommend Michael (Biz). get down to business and keep you entertained at the same time. Highly recommend Michael (Biz). More
Two of my family members got their car on this dealership way back and I got my car here back in 2017 and everything was okay on the Sales Dept. side until I got my first few service through them until I rea way back and I got my car here back in 2017 and everything was okay on the Sales Dept. side until I got my first few service through them until I realized the scheme they were doing. My dealer gave me an Oil Change card for getting my car with them, but whenever I try to do my oil change service, somehow I always end up getting additional work that needs to be done to my car. Each time I try to go there, they always come up with a new thing that my car needs fixing or else my Oil Change Card will be voided. Also for service wise they don't tell me enough details about what was done to my car. The last service I got from this place, they mentioned that I needed a tune up on my car @ 100k KMS asap and got me quoted about $800 then I started to be skeptical about it and tried to get my oil changed on a third party place. Then and there I have been told that my car haven't had any Engine Oil Flush done since then that I needed that done supposedly at least once a year (I had my car for almost 4 years now) then the tune up was supposed to be done @ 175k KMS. cutting it short, the Service Dept. does not really care about clients need thus they only care about their productions. It just sucks that this is not the only time that this happened nor just to me, this actually happened to 3 of the people I know in the same dealership I don't really leave bad reviews to anywhere but I just felt like I had to do this one so that people will be aware how greedy they can be! and after this experience we had with them. I can safely say that I would never ever get my car serviced on this place ever again! More
Waited over an hour for a “ten minute” re-torque after spending over a thousand dollars on my maintenance. Unbelievable. no communication until I asked. spending over a thousand dollars on my maintenance. Unbelievable. no communication until I asked. More
Brought my vehicle in for service. The assistant manager Brain was extremely professional and informative about the repair. Clear explanation on the procedure of the repair. I highly recommend this dealersh Brain was extremely professional and informative about the repair. Clear explanation on the procedure of the repair. I highly recommend this dealership for your Honda needs! More
Terrible service. I’m sure we got ripped off by these people. They said we needed to get our timing belt replaced on our 2016 Pilot. We paid over $1500 and when we got the “old” belt back, it looked li people. They said we needed to get our timing belt replaced on our 2016 Pilot. We paid over $1500 and when we got the “old” belt back, it looked like new belt that someone just poked holes and slit with a knife!! We bought the full extended warranty when we purchased our Pilot we still can’t use it because every time an issue came.up, this dealer found a way out of using the warranty so we always have to pay for the repair. Stay away from this dealership!! More