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Alberta Honda - Service Centre

Edmonton, AB

4.6
266 Reviews
Call Service Center (780) 474-8595

266 Reviews of Alberta Honda - Service Centre

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July 14, 2022

I should have been asked what number was showing for my maintenance notice when I made the appointment, would’ve saved both the dealership and myself some time More

by Debbysch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person who booked my appointment
Report | Print
Aug 05, 2022 -

Alberta Honda responded

Hi Debbysch. Thank you for taking the time to share your experience at our dealership. Customer experience is our top priority, and we are constantly trying to improve in this regard. Our commitment remains to you the customer, and your concern has been noted. If there is anything else that you haven't shared in your review you are welcome to contact our Service Manager at 780-474-8595.

July 09, 2022

I really appreciated working with Danielle in the service department. She was very knowledgable and helpful and did not push extra services on me. More

by bwy007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
Jul 11, 2022 -

Alberta Honda responded

Hi bwy007. Thank you for the great review! We always strive to provide the best customer experience possible, and we are glad you are satisfied with the service we could provide!

July 09, 2022

Dealership is clean and so are the bathrooms. 153$ for changing filters is kinda silly. The service for oil change today was quick once I got in but the wait was a bit long to have anyone ask me More

by Candycane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci and one oil change man. I don’t know his name but he had face Piercings.
Report | Print
Jul 11, 2022 -

Alberta Honda responded

Hi Candycane. Thank you for taking the time to review us, and giving us a 5-star rating. Customer experience is our top priority, and we always striving to improve that. Our commitment remains to you the customer, and both our commendations and your concerns has been brought to the attention of our management team.

July 05, 2022

Friendly knowledgeable experience staff Great environment Beverages available Great shuttle service Great location Great advice More

by flvmngc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 11, 2022 -

Alberta Honda responded

Hello flvmngc! We are happy to hear you had such a great experience with your recent visit to our service department. Our priority is your experience, and we thank you for choosing our Alberta Honda to service your vehicle!

June 30, 2022

An amazing customer service . .You can track your car service online.. The people in the service department are so friendly. Thank you More

by Nour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lakusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaden Lakusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Simoes
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Jun 30, 2022 -

Alberta Honda responded

Hello Nour! We are happy to hear you had such a great experience in our service department. We thank you for choosing our dealership to service your vehicle, and if there is anything else we can do please let us know!

June 14, 2022

Excellent service and the time that they gave to the service is perfect.highly recommended. More

by oneljoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Jun 15, 2022 -

Alberta Honda responded

Hello oneljoyce. Thank you for both taking your time to review us, and for the recommendation! Please don't hesitate to ask if we can help with anything else!

June 10, 2022

Rebecca was great to deal with for my vehicle services. I will be returning for all my vehicle needs. More

by Giob433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Jun 15, 2022 -

Alberta Honda responded

Thank you for sharing your review Giob433! We're so glad you are happy with your experiences when visiting our service department, and we agree - Rebecca is pretty great!

June 01, 2022

Ive got my minder b service and got an excellent service with Melissa! She is knowledgeable and very accommodating. Good job Melissa! More

by Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredric (Farid) Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa pucci
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Jun 03, 2022 -

Alberta Honda responded

Hello Simon! We are happy to hear you had such a great experience during your recent visit to our service department, and that Melissa was able to assist. Our priority is your experience, and we thank you for choosing our dealership to service your vehicle!

May 31, 2022

Promised to wash the vehicle after the repairs but it was not done! Someone has to go again! More

by ashbilimoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Jun 03, 2022 -

Alberta Honda responded

Hi ashbilimoria. Thank you for taking the time to share your experience at our dealership. Customer experience is our top priority, and we are constantly trying to improve in this regard. Our commitment remains to you the customer, and your concern has been brought to the attention of our management team. If there is anything else that you haven't shared in your review you are welcome to contact our Service Manager at 780-474-8595.

May 19, 2022

Great dealership, very friendly staff. Quick service appointment, did exactly what I asked for. Will be back More

by jtreasuure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
May 20, 2022 -

Alberta Honda responded

Thank you for the great rating jtreasuure! We always strive to provide the best service possible, and we are glad you chose Alberta Honda!

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