Alberta Honda - Service Centre

Service is great! recommendation - remove the seat protector and ticket number on mirror upon return. recommendation - remove the seat protector and ticket number on mirror upon return. More

I had great service at Alberta Honda. Danielle was my Service Advisor and was extremely helpful. I get all my questions were answered and she did an excellent job of explaining what was Danielle was my Service Advisor and was extremely helpful. I get all my questions were answered and she did an excellent job of explaining what was found with my vehicle. More

All staff are courteous and knowledgeable. The mechanic came out of the shop and talked to me directly. The coffee machine makes good beverages for free and a staff member went around with a The mechanic came out of the shop and talked to me directly. The coffee machine makes good beverages for free and a staff member went around with a tray of free goodies for customers. Very professional and inviting environment. More

Danielle was very responsive, with a good explanation of the repairs. Look forward to dealing with her and Rebecca in the future. Both of them should get a Gold Star. the repairs. Look forward to dealing with her and Rebecca in the future. Both of them should get a Gold Star. More

Fast friendly sevice . Had my oil changed . Love that there was coffee and water for us . Read the paper very relaxing. Thank you alberta Honda ! Had my oil changed . Love that there was coffee and water for us . Read the paper very relaxing. Thank you alberta Honda ! More

The service department was excellent! Rebecca was able to fit my vehicle in on short notice and the tech and mechanics had me on the road by the end of the day! Friendly, helpful and ge Rebecca was able to fit my vehicle in on short notice and the tech and mechanics had me on the road by the end of the day! Friendly, helpful and genuine! Simply a great experience!! More

Fast and conscientious service. Communication with Danielle made the experience quick and easy, and work on my vehicle was completed as quoted. Communication with Danielle made the experience quick and easy, and work on my vehicle was completed as quoted. More

From one service advisor to another, great service! ! 10/10 recommend this service department for any of your needs. ! 10/10 recommend this service department for any of your needs. More

Friendly and knowledgeable. They always take good care of my vehicle and are always quick. They always take good care of my vehicle and are always quick. More

I purchased my 2022 Honda Passport in September 2022. I took it back in November 2022 for a defective Canister Vent Shut Valve issue. I explained to the service manager that I was going to the USA for 3 I took it back in November 2022 for a defective Canister Vent Shut Valve issue. I explained to the service manager that I was going to the USA for 3 months and asked what would happen if I had issues in the USA. She reassured me that I should call her if we had an issue and she would look after it. It turns out the brake rotors warped while in the USA making the vehicle unsafe to drive. I took it to a Honda dealer in the USA and they confirmed that the rotors were warped and I had to pay $300US out of pocket to have this fixed. The mileage at the time was 10,600 miles which was well within Honda's recommended inspection period. I called Alberta Honda and they reneged on their promise to look after warranty issues while in the USA. I am extremely unhappy with the service which I will rate as poor. I will never deal there again and I will never recommend them to any of my family and friends. More