Ajax Nissan

Great overall experience at Ajax Nissan thanks to Dan Buckley which started with a proactive call into me with my previous vehicle. He helped me upgrade to a new Rogue and the process was seamless thanks Buckley which started with a proactive call into me with my previous vehicle. He helped me upgrade to a new Rogue and the process was seamless thanks to his perfect communication every step during the process. Keep up the good work! More

Amazing, they understood my needs and put my satisfaction first as a customer. I felt really understood and was given tons of information for my first car first as a customer. I felt really understood and was given tons of information for my first car More

I just purchased my new Qashqai and had the best customer service experience with Ajax Nissan. Special mention to Angela who went extra mile on making sure that I have everything that I want and need. Also, service experience with Ajax Nissan. Special mention to Angela who went extra mile on making sure that I have everything that I want and need. Also, to Sarah for getting my financial approval so quickly. More

2 hours agoNEWSo Happy I got my new Qashqai yesterday! 2 hours agoNEW So Happy I got my new Qashqai yesterday! The Service we got with Angela, Sarah and Adam was exceptional. They went above and beyond to 2 hours agoNEW So Happy I got my new Qashqai yesterday! The Service we got with Angela, Sarah and Adam was exceptional. They went above and beyond to help us out. They gave us the options we needed and solved all our concerns in no time! Thank you ALL! More

I had a wonderful experience with the Ajax Nissan team on getting my new car in Canada. Special thanks to Angela who took me through the various options available to me and to Sarah who helped with getting m getting my new car in Canada. Special thanks to Angela who took me through the various options available to me and to Sarah who helped with getting my approval to finance the vehicle. Thanks guys! More

Had the best customer service here at Ajax Nissan! Paige, Amit and Sarah were extremely knowledgeable and efficient as they made the entire car buying process painless! Thank you for such an amazing experien Amit and Sarah were extremely knowledgeable and efficient as they made the entire car buying process painless! Thank you for such an amazing experience! More

I would have picked lower if I could.I bought a Nissan I would have picked lower if I could. I bought a Nissan Titan pick up truck from them in 2019 and less than 1 yr later they had to replace the engine I would have picked lower if I could. I bought a Nissan Titan pick up truck from them in 2019 and less than 1 yr later they had to replace the engine. This was a manufactures defect which they did replace under warranty. However 8-9 months later while headed to my cottage a radiator hose falls off due to a hose clamp failure because they used old parts when fixing my engine. I end up stranded on the side of the road until someone stops and then drives to their home and gets me a hose clamp and some water to refill my rad. I take my truck to Ajax Nissan and tell the service advisor what happened and told them I needed to have the coolant changed because it is now mostly water and because they used old parts I felt like they should have paid for it. The service manager thought their poor workmanship and me being stranded on the side of the road was worth a whole $9.50 discount off of the $189.00 coolant flush that their poor workmanship required me to get. Well thanks a lot and I will never buy another Nissan or recommend anyone who has one to use this dealership. More

I am extremely disappointed with the service department of this dealership. I drive a Nissan NV1500 and I had an engine light come up on my cluster. I took the vehicle to my mechanic. He scanned the vehicl of this dealership. I drive a Nissan NV1500 and I had an engine light come up on my cluster. I took the vehicle to my mechanic. He scanned the vehicle and told me there was a problem with my catalytic converter. My mechanic told me to bring the vehicle to the dealership because I was under mileage and should be replaced under warranty. So I made an appointment with Nissan and I brought my vehicle in. Before I brought it in my engine light had gone out but I brought the vehicle in anyways. They scanned the vehicle and Pedro at the service desk had showed me on paper that it was an engine light for my catalytic converter but could not do anything because there was no current engine light. That was fine and so I waited for it to come back and I made an appointment and brought the vehicle back in when the light came back. They came back to me and told me they need to change my O2 sensors and clean my fuel injectors. I had an oil change done and diagnostic which came out to almost 2 grand in repairs. I proceeded with the repairs and paid the cost. Less than a week later my engine light had come back. So I brought my vehicle in again and they told me they needed to replace the catalytic converter on the driver side. That’s when I got upset because I knew that was the original prognosis and the repairs that I paid for did not fix the problem. I felt like they took advantage making me pay for unnecessary repairs and they were not understanding. They did not try to reason with me. They did not compensate and when I had asked for the originals senors that were replaced they could not provide me with them. They did what they could to avoid replacing the part under warranty which I believe should of been the first thing they should of fixed. They lied to me about it and told me there was nothing they could do. I strongly suggest to never bring your vehicle to Ajax Nissan. They are rip offs and unprofessional. More