Ajax Mazda

Excellent service and customer relations. We ended up buying the Mazda CX-50 . The senior staff at the dealership were very accommodating and knowledgeable and without much pressure we were We ended up buying the Mazda CX-50 . The senior staff at the dealership were very accommodating and knowledgeable and without much pressure we were impressed and got an excellent deal. More

Excellent place, people there is so nice. Peter was so kind which us even when I struggled with my English he explained everything multiple times until late night (twice), and Edward make m Peter was so kind which us even when I struggled with my English he explained everything multiple times until late night (twice), and Edward make me a really good deal that I couldn’t refuse. I’m very happy with my new car, even it’s far from my place I’ll be back for sure More

I would like to give a Huge Thank you to Ajax Mazda. I recently decided to terminate my lease with another company and go back to the Mazda family. The Sales Manager Manuel Crespo was Amazing. He was ver recently decided to terminate my lease with another company and go back to the Mazda family. The Sales Manager Manuel Crespo was Amazing. He was very attentive and helped me get back into a 2021 Mazda 3 Sport in Snowflake Pearl. I absolutely love my new car. I’m definitely telling all my family and friends to go to Ajax Mazda to become part of the Zoom Zoom family. Thank you Ajax Mazda…….Melanie More

What a great dealership! My Mum had a fall and I have been looking after her and driving her car. As luck would have it - two dashboard lights came on. The wrench and the tire pressure light. I stop been looking after her and driving her car. As luck would have it - two dashboard lights came on. The wrench and the tire pressure light. I stopped it at the Mazda dealership just before the service department was closing. Thinking I would try my luck. Jason and his team were very helpful. They were friendly and quickly figured out why these lights were on. My mind was put at ease and there was no charge. Thank you to the service team at Mazda. I now have one less thing to worry about. More

Took my 2018 cx-5 in for service and 2 days later the engine blows. Repeatedly they refused to provide the diagnostic report, which they have to provide by law. They claim the engine issue is due to a de engine blows. Repeatedly they refused to provide the diagnostic report, which they have to provide by law. They claim the engine issue is due to a defective part. I'm very sceptical and would not return to Ajax Mazda for service if they were the last shop left on earth. More

Agreed on a price over the phone, when I came in to buy the car they tried to add $3000.00! They didn't care, they obviously do this scam all the time. Avoid this dealership at all costs. the car they tried to add $3000.00! They didn't care, they obviously do this scam all the time. Avoid this dealership at all costs. More

Appointment very dissapointing experience with this service department. will not be returning here. I booked an appointment for a recal and was asked to come in a very dissapointing experience with this service department. will not be returning here. I booked an appointment for a recal and was asked to come in at 9:00 AM. I made it to the key. drop off by 8:45. I did not receive a confirmation of them having keys until 9:37. They did not pull my car into the shop till after 12:15. After the work was done I did not receive a call to pick up my keys for another 2 hours. did I forget to say that I was outside the building the whole time. Under the umbrella of Covid-19 safety measures this particular Mazda dealership is lying to people. My appointment was booked for 9:00 AM I should not have been made to wait hours to be serviced and contacted hours after the work was done. I blame the manager for not using the staff efficiently. DONT TELL PEOPLE THEY HAVE AN APPOINTMENT AND MAKE THEM WAIT HOURS TO BE SEEN YOU ARE NOT A DOCTORS OFFICE. Not a chance in xxxx I will be returning to this place. WORST EXPERIENCE EVER. More

Problem with 2017 mazda Can't recommend this service dept. Had several issue with the car that I purchased in 2017. First issue is still not completely resolved, but after go Can't recommend this service dept. Had several issue with the car that I purchased in 2017. First issue is still not completely resolved, but after going to service dept 6 time with no result, I gave up. Second issue with with tires. Every 6 months the car shows the tires are low. Did a reset several months ago in dealership. Today the car shows tires are low again. This car is a headache and dealership is not making it any easier. Not going to buy any mazdas anymore. More

Slow pace and not interactive I called this service center several times and left a voice mail, to set up an Oil change appointment (with no response) and when I got a response on I called this service center several times and left a voice mail, to set up an Oil change appointment (with no response) and when I got a response on my 3rd attempt, I was so disappointed. I could not get scheduled for 2 weeks time !!! You wonder if this Dealership is still in business or not. I then called Canadian Tire, and was advised to drop my car any time before 6 PM. Sometimes you wonder why you even made a deal with some business, if they cannot take care of you car needs like changing oil..!! More