Airdrie Honda

Great job Mike Fry Every thing went smoothly.. Just as expected... Thanks Again... Great job Parwez Jamah Khan Every thing went smoothly.. Just as expected... Every thing went smoothly.. Just as expected... Thanks Again... Great job Parwez Jamah Khan Every thing went smoothly.. Just as expected... Thanks Again... More

Disappointed I drove from Edmonton to Airdrie to look at a used vehicle I had a hold deposit on, the appointment was scheduled 4 days in advance. Upon arrival we I drove from Edmonton to Airdrie to look at a used vehicle I had a hold deposit on, the appointment was scheduled 4 days in advance. Upon arrival we had to wait 15 minutes to view the vehicle at which point we were paired with.a different sales representative because the one we were originally dealing with was busy. The rep. who accompanied us quite literally could not answer one question about the vehicle and said he had no idea we were scheduled to see it or they would've cleaned it up better. I felt bad for him as you could tell he just got swept into it last minute and was trying to be helpful. The vehicle was shown to us covered in dust and what appeared to be rust spots - later these were explained as railroad dust from the delivery - this made it difficult to properly look for any scratches, dents etc. I made an offer on the vehicle a couple times within $2000 of the total list price and the sales team didn't even bother to counter offer. It was my first time negotiating with a dealership and I left feeling like I wasted a lot of time genuinely trying to make a sale. Good points: will do hold deposit, friendly, not pushy. Bad points: unorganized, lack of preparation, didn't seem like they wanted to earn my business, couldn't make a deal. I'm sad to see the vehicle has sold however I'll be just fine working with a different dealership! More

Excellent Service My wife and I recently purchase a used vehicle for our daughter who is heading off to University soon. We found the car on the website, contacted the My wife and I recently purchase a used vehicle for our daughter who is heading off to University soon. We found the car on the website, contacted the dealership and Mike Fry got back to us right away to answer any initial questions we had and to set up a time to go see it. At the dealership we met Grace Kerr who took us on a test drive of the car. She was willing to answer all the questions we asked but didn’t hesitate to admit when she wasn’t sure. She didn’t pressure us to cut the test drive short and allowed us to keep the car out until we were satisfied. Her happy and positive attitude made the experience very easy and stress free. She was a pleasure to deal with. Upon delivery of the vehicle Ian Wong took my daughter and went from bumper to bumper making sure she understood where everything was and how everything worked. Again, we were never rushed and he was only satisfied once all our questions were answered. This is our third vehicle from Airdrie Honda and we have never been disappointed with our treatment. From the buying process to all the subsequent service appointments, we have always been treated honestly and respectfully. I would not hesitate to deal with Mike or Grace again in the future and would definitely recommend Airdrie Honda. More

What a waste of time Asked to see a certain vehicle - was not only not shown the vehicle requested, but was shown a vehicle completely out of our price range... which we d Asked to see a certain vehicle - was not only not shown the vehicle requested, but was shown a vehicle completely out of our price range... which we didn't find out about until we met with a different dealer who assured us that what we test drove at Airdrie Honda was not what we thought we drove. We were given the run-around about how much they would be willing to give us for our trade in. We were encouraged to come back in a few days once we'd looked at some other vehicles and they would talk to us about numbers more at that time. Well, we did look at some other vehicles and ended up purchasing one two days later from a different dealership. Will not visit this dealership again. More

Wasted Time & Insulted I saw a vehicle on the website and drove out to see it. Unfortunately unforeseen mechanical issues did not permit, which was fine, it happens. However I saw a vehicle on the website and drove out to see it. Unfortunately unforeseen mechanical issues did not permit, which was fine, it happens. However I was asked to wait as a vehicle might be coming in that could be of interest to me. Brad and Par were pretty excited about the vehicle. When it was approved I made an appointment to see the car in a few days. I then get a call the following day, Par informing me that the vehicle was going to some other employee's friend because they thought the friend would like the vehicle. What a waste of my time. They get me excited about a car and then decide, after saying I can see it, that I cannot? Worse, I am told by Par that he will contact me later, with news, and I have not been contacted since by this dealership. I was absolutely livid. At least now I know it is only friends of employees who matter to this dealership. Would not recommend buying a car from them. More

Thankful & Highly Recommended Since my husband is not well and we could not bring my car in, the Service Department sent a very kind gentleman to our condo in Calgary to pick up ou Since my husband is not well and we could not bring my car in, the Service Department sent a very kind gentleman to our condo in Calgary to pick up our car and return it to us with a complimentary wash. More

Exceptional Experience- Happy customer :) Sam We live in SW of Calgary, we could go to another dealership in the neighborhood instead we went to Airdrie to meet with Bernie through recommendation. We live in SW of Calgary, we could go to another dealership in the neighborhood instead we went to Airdrie to meet with Bernie through recommendation. Upon arrival to the dealership, we were greeted happily by staff. They made us feel so welcome. Bernie was excellent in walking us through all the possibilities that fit best with what we valued in a vehicle, all the while being very mindful and respectful of our budget. We were then given an offer we just could not refuse. We are happy owners of a Honda Pilot. Bernie is very helpful, knowledgeable and approachable. He made what could be a very confusing and stressful situation, pretty simple. Wayne in finances was also fantastic. Super friendly and able to help me sort out the numbers in my head. I'm very happy with Airdrie Honda and will continue to bring my new vehicle there for maintenance. More

Purchase of veical Never been treated so well I'n a car lot no pressure they understood our situation Robert went above and behind for us you are an amazing young man ty Never been treated so well I'n a car lot no pressure they understood our situation Robert went above and behind for us you are an amazing young man ty again Also ty to Berni Robert Dave Brad And Brandon.Keep up the awesome service.ty again sincerely Don and Rose Green airdie alberta More

Great service Shady was awesome to deal with. Traded in our old van on a new one so fairly straight forward. Made sure we were completely satisfied and understood e Shady was awesome to deal with. Traded in our old van on a new one so fairly straight forward. Made sure we were completely satisfied and understood everything before taking the deal to the managers. More

Superb experience We made multiple visits to Airdrie Honda to browse prospective vehicles for my dad and Bernie was always very patient with us and took the time to fol We made multiple visits to Airdrie Honda to browse prospective vehicles for my dad and Bernie was always very patient with us and took the time to follow up and answer any questions we had. We didn't feel pressured at any time during the process to make a rash decision, instead Bernie took the time to address any concerns we had. We were always warmly greeted at the door and left feeling confident we were in good hands with Bernie. Wayne was very welcoming and easy to deal with as always. I bought my vehicle from him 6.5 years prior to this visit and he still remembers me! I would not hesitate to deal them again. Thanks again for taking care of us! More