Addison on Eglinton Chevrolet Buick GMC

Excellent customer service We have purchase a number of vehicles from ray and James and have yet to run into a problem they have always gone over the top with with customer serv We have purchase a number of vehicles from ray and James and have yet to run into a problem they have always gone over the top with with customer service and attention to detail is second to non would definitely recommend dealing with Addison to anyone More

Recall They went above and beyond. The recall was for lower left control arm with bad weld. During inspection they discovered that the right one was also poo They went above and beyond. The recall was for lower left control arm with bad weld. During inspection they discovered that the right one was also poorly welded, so they replaced both. It gave me a great level of comfort to know they looked beyond the lower left and saw the problem with the right one. It was all completed in a very timely manner. More

New Vehicle Purchase I visited at least 12 other dealers before coming to Addison. I could have saved a lot of time if I started with them first. Great salespeople ( ask f I visited at least 12 other dealers before coming to Addison. I could have saved a lot of time if I started with them first. Great salespeople ( ask for Joseph) , great dealership, clean and organized service area. More

Sevice Was greated with a friendly smile and welcome,and was happy with the amount of time it took to do the service as i did not have an appointment. Overal Was greated with a friendly smile and welcome,and was happy with the amount of time it took to do the service as i did not have an appointment. Overall a good experience More

No surprises I made an appointment for an Oil Change, Greeted warmly when I arrived. Had a Hot chocolate while I waited. Discussed my Service and was on my way I made an appointment for an Oil Change, Greeted warmly when I arrived. Had a Hot chocolate while I waited. Discussed my Service and was on my way More

amazing I arrived earlier than my schedule appointment and they took me right away. My car was ready again in less than 1 hour. Amazing. I love that they w I arrived earlier than my schedule appointment and they took me right away. My car was ready again in less than 1 hour. Amazing. I love that they wash the car for you ! More

Great service and great people The service is always with a smile. Susan is amazing and is always accommodating even for those last minute requests. What tops it all off is the smi The service is always with a smile. Susan is amazing and is always accommodating even for those last minute requests. What tops it all off is the smile that she greets you with, well done Susan. More

Awesome service! Joseph T was great and very patient throughout the entire time. He knows his stuff and willing to go out of his way to help. Thank you. Joseph T was great and very patient throughout the entire time. He knows his stuff and willing to go out of his way to help. Thank you. More

My first visit to Addison East for service I brought my 2017 Chevrolet Silverado in for a transmission issue and my 4th and last remaining GM oil change. I explained the problem that I was ha I brought my 2017 Chevrolet Silverado in for a transmission issue and my 4th and last remaining GM oil change. I explained the problem that I was having with Service Advisor, Shaun and the work order was written up accordingly . I was given a complementary coupon that gave me a coffee and muffin and I waited at the dealership for a little over an hour. They did a reprogram for the tranny and did the oil change. That seems to have fixed my issue and the truck drives much better. I bought the vehicle used from the GM dealership in Niagara Falls. Overall it seems to be a decent vehicle. More

quick oil change work done as expected, The cost of the oil change was a little high , but you get your car washed . No free muffin and a coffee anymore . work done as expected, The cost of the oil change was a little high , but you get your car washed . No free muffin and a coffee anymore . More