Acura of Hamilton

If you're an Acura enthusiast, avoid servicing your car at Hamilton—it’s the worst experience I've had! I took my MDX there to address a ticking sound coming from the dashboard, which I identified as an is at Hamilton—it’s the worst experience I've had! I took my MDX there to address a ticking sound coming from the dashboard, which I identified as an issue with the fuel hose vibrating against the engine. They claimed to have replaced the fuel pump, but the problem remains unresolved—the hose is still visibly vibrating. To make matters worse, they returned the car to me with a zip tie on the hose as a temporary fix. Now, they’re suggesting it might be a suspension issue, even though the vibrating hose is clearly the source of the problem. Extremely disappointed with their service and lack of resolution. More

Horrible customer service , went in for a tire swap, took almost 3 hours... To find out the tech broke one of the tire pressure sensors . Had to go back to get it fixed , no compensation at all from the de almost 3 hours... To find out the tech broke one of the tire pressure sensors . Had to go back to get it fixed , no compensation at all from the dealership, I have contacted the general manager twice and no response I have also contacted customer support/care and the have also contacted the dealership on my behalf, still no response from the general manager. Stay away from this place , Oh and I purchased my vehicle from them a few months ago. This is how they treat clients that purchase from them. Horrible, horrible service. More

The customer service at acura of hamilton was AMAZING. The staff was fantastic and a real joy to deal with! The staff was fantastic and a real joy to deal with! More

We have been customers of Acura of Hamilton since 2005. we have always been very pleased with the treatment we received over the years. Wouldn’t go anywhere else. We purchased a new 2022 RDX A-Spec in Decem we have always been very pleased with the treatment we received over the years. Wouldn’t go anywhere else. We purchased a new 2022 RDX A-Spec in December 2021. When we arrived for our first service in October we did not recognize a soul. !! ?? It was like we had come to the wrong place. As a long time customer I would like to know what happened to the great staff we so valued. Please get back to us. We feel very disconnected. More

Had an excellent experience dealing with Brandon. Got a great RDX in excellent condition. Would highly recommend this dealership. Very friendly staff all around. great RDX in excellent condition. Would highly recommend this dealership. Very friendly staff all around. More

Great dealership service receptionists is great understanding and friendly service is always fast and reliable understanding and friendly service is always fast and reliable More

I purchased the RDX and worked with Brendan who was extremely helpful, informative, knowledgeable and was not pushy. I will be referring Brendan, as well as Acura of Hamilton, to friends and family who extremely helpful, informative, knowledgeable and was not pushy. I will be referring Brendan, as well as Acura of Hamilton, to friends and family who may be in the market for a new vehicle. More

Acura of Hamilton Service department once again has done an over the top job with our vehicle, a big thank you to the service manager Chris Bolton for getting us in quickly, Adam Groot for quickly getting t an over the top job with our vehicle, a big thank you to the service manager Chris Bolton for getting us in quickly, Adam Groot for quickly getting the parts in. as we were only in town for a short time and to Mike Cowen in my opinion one of the Brest mechanics around! Thank you so very much !!! Michelle More

I recently purchased my second Acura from Acura of Hamilton and, again, I received outstanding service. My dealings with Julia were exceptionally professional and a pleasure to experience. I highly re Hamilton and, again, I received outstanding service. My dealings with Julia were exceptionally professional and a pleasure to experience. I highly recommend this dealership and Julia in particular. More

The best ever! I am so unbelievably happy with my new car and the experience I had thanks to Julia! Thank you so so much and the experience I had thanks to Julia! Thank you so so much More