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Abbotsford Volkswagen

Abbotsford, BC

3.8
1,486 Reviews

30150 Automall Drive

Abbotsford, BC

V2T 5M1

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Showing 1,486 reviews

January 06, 2017

Hello! Our experience at Abbotsford Volkswagen was awesome! As soon as we walked in we were greeted with warm welcomes and smiles. The young lady at the de More

by Julie Penner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady at the service desk.(no name) , August Braun, Jesse Galdamez
January 05, 2017

First time car buyer I went into Abbotsford Volkswagen not knowing it was going to be one of the best experiences I have ever had. This was my first time buying a car of More

by Kaleena.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, August Braun, Stefani Baron, Nick Iozzo
January 05, 2017

delightful My husband Fred and I had the pleasure of purchasing our new/used vehicle yesterday from Abbotsford Volkswagen. From the first phone call to the deal More

by Hyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Buller
January 04, 2017

Very attentive to our needs and wants Our experience at the dealership was very good. We were looking for a vehicle that would meet our needs. With a pet that we like to have travel with a More

by Cokey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, August Braun, Joel Speckman
January 03, 2017

Other Reviews Likely Paid (in "free" merchandise) Smoke and mirrors, pressure tactics, "sign here to say you'll make a deal today if the price is right", "what monthly payment are you comfortable with More

by JK81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Buller, Melissa Jakoby, Stefani Baron
Jan 07, 2017 -

Abbotsford Volkswagen responded

Thank you for taking the time to review. Would you send us your information and we will look into your concerns. We do not usually offer 9 years financing as you mention in your review and we would like to look into this for you. Please send us your first and last name and we will look into your concerns. Regards - Abbotsford VW

December 31, 2016

Great people to know! The whole buying process was quick and painless. They even bought my entire family lunch. Come here and take a look, you won't be disappointed. More

by Hoppingturtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Buller, August Braun, Nick Iozzo
December 29, 2016

Never buy from this dealership Spoke with Jason regarding a problem with a used 2016 Hyundai that they sold her. He basically told her it wasn't his problem and their car was in pe More

by Mamabear
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Bilinski, Richard Virtanen
Jan 07, 2017 -

Abbotsford Volkswagen responded

Thank you for your review. Please send us your information so we may contact you to discuss your concerns. It appears that you did not do business with your dealership from your review, but are referring to someone who may have. If this is the case, we would need to know the person who did business at our dealership and we will contact them Thanks - Abbotsford VW

Jan 08, 2017 -

Mamabear responded

My daughter, Chelsey Harvey is the one who purchased the car. She bought it last summer when the weather for the most part was nice and warm. After several months once the weather starting raining more she noticed that her carpets were damp. At the time she didn't think much of it and just thought it was from wet shoes. After a few times of heavy rainfall she again noticed her carpets were soaking wet and that the inside of her car was constantly fogging up. I called Volkswagen on her behalf and was told that her car was still under warranty and she could take it to any Hyundai dealership. When she was finally able to get it to Hyundai they flat out refused to touch the windshield as it had been replaced at some point and it was actually unsafe to drive as it was installed incorrectly and was the cause of the leak. This was not a warranty issue. Her and I then went back to Volkswagen and spoke to Jason who basically told us that we shouldn't have waited so long and that it rains in July and we should have noticed it then. He stated the car was fully inspected by Volkswagen before being sold to my daughter and the car was in perfect condition. Clearly whoever does the inspections for Volkswagen should find a new job as they clearly missed a huge flaw in the car that Hyundai and an auto glass company found in less than 5 mins. Since Jason at Volkswagen had no intentions of rectifying the situation for my daughter, who is a young, single mom, she had to pay $180 out of pocket just a few days before Christmas so she could get her windshield replaced so her car would be safe to drive with her 2 year old in the vehicle. Please feel free to contact my daughter Chelsey or myself at any time. Chelsey 604-302-1920 or Sharon 604-302-6358

December 27, 2016

Abby Volkswagen Quality service, quality vehicles, quality people. Would recommend. Sales people were professional and courteous. Vehicle is in good condition and run More

by Cvanrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Owen
December 25, 2016

Positive Experience, Keen to Please! The team at Abbotsford VW were helpful and easy to work with. I felt valued throughout the process and it was clear that they wanted to make the proce More

by Lyndsey H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby, Terry Owen
December 23, 2016

Fantastic I had an amazing experience through Volkswagen Abbotsford! They were super helpful and got me my favorite car at an amazing price. Would go back and g More

by Rachel Ruetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August Braun, Randy Tingskou
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