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Abbotsford Volkswagen
Abbotsford, BC
1,486 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,486 reviews
July 25, 2019
Excellent working with sales - Josh. Would recommend him I enjoyed the atmosphere of the dealership. I did not feel any pressure to purchase and once I made up my mind, they were able to find the exact vehi I enjoyed the atmosphere of the dealership. I did not feel any pressure to purchase and once I made up my mind, they were able to find the exact vehicle we wanted. I still have concerns about what was discussed between Kelly and myself. I bought the car on June 7 and am entitled to a refund from the extended warranty and am still waiting for this refund. This I find unacceptable as I had to pay up front with my credit card, yet the dealer puts the paper work in and there has been no follow up with me as a customer since. This does leave a bit of a bad taste after the excellent way I was treated originally. More
by Stone, Robert
Employees Worked With
Kelly Buller, August Braun, Josh Vanden Eykel
July 25, 2019
Awesome Service! Kenny in the Service Department is great! He is very knowledgeable and helpful when it comes to anything I need to know in regards to my vehicle. Kenny in the Service Department is great! He is very knowledgeable and helpful when it comes to anything I need to know in regards to my vehicle. More
by AllieJ
Employees Worked With
Ken Shane
July 25, 2019
Great service Brieanna always has the best service at Abbotsford Volkswagen, she's easy to understand when it comes to explaining anything, I would send anybody to Brieanna always has the best service at Abbotsford Volkswagen, she's easy to understand when it comes to explaining anything, I would send anybody to see her. More
by MK7GLI
Employees Worked With
Brieanna Mowll
July 24, 2019
very good I know Anthony personally and he is a super friendly charismatic guy, I have known for a while. He is always willing to help with customers and always I know Anthony personally and he is a super friendly charismatic guy, I have known for a while. He is always willing to help with customers and always treats people with diligence no matter what More
by Matt123
Employees Worked With
Anthony Phan
July 24, 2019
Great service experience! Made my experience super smooth and easy, all information regarding my vehicle were well explained and all questions clearly answered! Brie was very h Made my experience super smooth and easy, all information regarding my vehicle were well explained and all questions clearly answered! Brie was very helpful! Will definitely keep bringing my car to Abbotsford VW as long as Brie is there ! More
by dkt1995
Employees Worked With
Brieanna Mowll
July 24, 2019
Great service Brieanna is very friendly and has great customer service skills. She makes the experience great! Would definitely recommend people to go see her for s Brieanna is very friendly and has great customer service skills. She makes the experience great! Would definitely recommend people to go see her for service More
by Victoria
Employees Worked With
Brieanna Mowll
July 24, 2019
Honest, helpful, and excellent service from Brieanna. Brieanna is a diligent, sincere, hard worker who you can trust she has your best interest at heart. Will return because of her positive attitude! Brieanna is a diligent, sincere, hard worker who you can trust she has your best interest at heart. Will return because of her positive attitude! More
by King1217
Employees Worked With
Brieanna Mowll
July 24, 2019
Our tradgedy turned nightmare! Total loss accident, at time when we had to move. Replacement ins so we went back to VW. First expert great, when we had money. A illness taking every Total loss accident, at time when we had to move. Replacement ins so we went back to VW. First expert great, when we had money. A illness taking everything from us. When we said we didn't want the high payments anymore or the 2019 service changed. They tried tricking into buying the 2019 courtesy car they sent us home in after we expressed different interests, only to send out "paperwork" from financibg to purchase the vehicle we didn't want! After that my calls never answers, If I was lucky to get a call I had to reexplain everything and then no follow up. Six weeks of this. Now we're 6 months later and not resolved. thus led to us unable to move, assaulted with weapons by others on property and then a accident that almost took my my husband's life in the 300 truck a friend sold us. Jason publicly humiliated us, swore at us and called us pain in the xxxxx. Why because we didn't want an inflated payment in a vehicle we didnt like! This his whole tradgedy could have been avoided if the get sold us the used truck we needed to move. 30 years in customer service management and this is the most horrific service I've seen. More
by Veronica
Employees Worked With
Kelly Buller, Jason Bilinski
July 18, 2019
Customer service level seriously lacking! Like seriously Bought a vehicle from out of town. Definitely a big mistake! Was quickly pushed through the process. They promised the vehicle was certified pre Owned Bought a vehicle from out of town. Definitely a big mistake! Was quickly pushed through the process. They promised the vehicle was certified pre Owned. I have had multiple issues with this 2018 model. Should have never passed inspection with the problems I have had. Been trying to come up with a solution but the sales manager never calls back after days of trying. Very unhappy customer More
by LanceTIsaac
Employees Worked With
Jason Bilinski, August Braun, Ian Cochrane
July 13, 2019
Great customer service. Great place to visit if it’s your first car purchase. Dylan was really helpful in getting me an awesome deal on my Jetta 2019. Rob, the dealership man Great place to visit if it’s your first car purchase. Dylan was really helpful in getting me an awesome deal on my Jetta 2019. Rob, the dealership manager, also jumped into the conversation while the deal was taking place and offered me a great deal. All in all it was a wonderful experience at Abbotsford Volkswagen. More
by Blackhammer
Employees Worked With
Dylan Lambert
