Abbotsford Volkswagen
Abbotsford, BC
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What a great experience!!!! We were in last night to purchase a used vehicle and dealt with Chris Rigby. He was very knowledgeable and very friendly. The whole staff was very fri We were in last night to purchase a used vehicle and dealt with Chris Rigby. He was very knowledgeable and very friendly. The whole staff was very friendly. I really liked how Chris Preston came out to welcome us and thank us for coming in. Very Nice!!! Chris Rigby was a great salesman and represented Abbotsford Volkswagen wonderfully!! He worked very hard for us and kept me informed the whole time even when we weren't in store as to what was the latest deals going on. I would definitely recommend this dealership and Chris Rigby to everyone I know!!! Great Job to everyone in Abby!!!! More
Great experience at Abbotsford Volkswagen! This dealership was a breath of fresh air after some bad experiences with other places in the past. Jerome was a great sales person without being push This dealership was a breath of fresh air after some bad experiences with other places in the past. Jerome was a great sales person without being pushy. I will definitely buy from them again! More
An Essay on how Happy we were Recently I purchased a Volkswagen Van and was quite amazed at the outstanding service I received. I was met in the parking lot by Chris Z, who not onl Recently I purchased a Volkswagen Van and was quite amazed at the outstanding service I received. I was met in the parking lot by Chris Z, who not only was friendly,kind and happy but quite knowledgeable and took the time to describe why Volkswagen was rated top for safety. I explained what I was looking for and what my situation was(previous car dealer had our contract so twisted that it left us in debt even after our 5 years were up with them). I went in to the Volkswagen not thinking I was going to be purchasing anything, or even thinking they could do anything for me. I thought I was going to hear them say SORRY we can not do anything for you. One thing lead to another and we soon were introduce to Chris P, who managed to set all my fiances straight for a new Van, and explained to me they were working with the bank to make sure I got the best deal possible. I still thought they were going to turn me away so I asked what happens if the banks dont agree, I go back home with what I came here in, he smiled and said NO they will keep talking to the banks until they are able to get us the best deal possible. I left that day thinking nothing is going to happen, instead when I returned the next day they had a great deal for me on the table I would have been crazy not to see what they had done for me at that time they explained the deal all the terms to us and how our loan was going to be and when It would be paid off, Not only did I get a good deal but they also paid off my owing loan which was not small and I was also was able to finance for 5 year in stead of the mess I was in from my last car dealership. I bought a new Van left extremely happy and am looking forward to many family trips in my new Volkswagen Routan. The one think I liked most of all was during this time my daughter was sitting in my car on her phone she told that the whole time everyone that walked by would smile and wave and say HI, she said it got to the point were she had to duck down so no one would see her. It made me feel good that all the staff there are that nice and caring even when a parent is not around they still took the time to notice my child and made her feel welcome, she was embarrassed but I was happy. THX TO ALL OF VOLKSWAGEN ABBOTSFORD for just being yourselves. More
Best dealership around All I can say is wow. I wasn't even really looking to purchase a car and after going to so many dealerships in the lower mainland just checking out op All I can say is wow. I wasn't even really looking to purchase a car and after going to so many dealerships in the lower mainland just checking out options, I go into abbotsford VW and in 2 days I had a new car. Pretty much what I'm trying to say is no matter your situation whether it money or no need for a new car, abbotsford VW will make it happen. They have to best staff best prices id be surprised if anyone can top that place. More
2014 GLI Jerome made my new vehicle purchase worth writing about. Jerome is professional, trustworthy, and pleasantly energetic. I was treated like a friend, a Jerome made my new vehicle purchase worth writing about. Jerome is professional, trustworthy, and pleasantly energetic. I was treated like a friend, and will continue to do business wherever Jerome finds himself working. Thanks for the hard work Jerome! More
Melissa Is AMAZING! Can't wait to buy my next car - just for Melissa made the purchasing experience seamless. The entire support staff at the dealership made it so easy to buy my awesome little car. Melissa star Melissa made the purchasing experience seamless. The entire support staff at the dealership made it so easy to buy my awesome little car. Melissa started at Abbotsford VW on the day I showed up at the dealership and I was lucky enough to be her first car sale at the dealership. Traveling from Vancouver to Abbotsford is never an issue as long as I know I will get the chance to see Melissa. I highly recommend going out of your way to see Melissa!! I have purchased / leased my last 4 vehicles form Abbotsford VW and will return. More
Professional Jerome was respectful, courteous and efficient. My past experiences at other car dealerships have been average at best, but, here @Abbotsford VW I was Jerome was respectful, courteous and efficient. My past experiences at other car dealerships have been average at best, but, here @Abbotsford VW I was quite impressed! Vehicles are a big ticket purchase and as a customer I really wanted to be understood and valued. Jerome was mindful of my requirements for a vehicle and the timeline I had put in place for myself. He followed-up with me without trying to put pressure on me. I appreciated this the most! In the end I left the dealership with the car I love, at a price I could live with. I would go back to Jerome @ Abbotsford VW because of the great experience. I highly recommend the dealership! More
Extremely Satisfied Customer!! My first car was a 1962 Volkswagen beetle.. 40 years later after drving a wide variety of vehicles my husband and I purchased a 2014 Passat at Abbotsf My first car was a 1962 Volkswagen beetle.. 40 years later after drving a wide variety of vehicles my husband and I purchased a 2014 Passat at Abbotsford Volkswagen. Our sales rep Melissa Jakoby was incredible! In fact, all the staff were a pleasure to deal with...and they still are! They are genuinely concerned and take pride in what they do! You just don't find that kind of service any more! Many many thanks! A top notch company to deal with! Melissa...thanks so much for going the exra mile for us! A volkswagen was my first vehicle and it will be my last! More
Work in progress Initially I had a posted a review expressing my dismay for the service I received at the dealership whilst searching for a pre-owned vehicle. To sum i Initially I had a posted a review expressing my dismay for the service I received at the dealership whilst searching for a pre-owned vehicle. To sum it up - I had gone in on three separate occasions looking for a vehicle, provided details to the same person each time, who didn't remember me from one time to the next, and had a feeling of overall disinterest and disregard for me as a potential customer. After much time wasting and no follow up from the individual, I resolved I would never do business with this dealership again and managed to find a vehicle privately. Upon reading my review which detailed the frustrations I had encountered, I was promptly contacted by the GM Rob Reaveley so we could discuss the matter further. After a lengthy conversation going over precisely what had happened, Rob thanked me for the feedback, apologised, and promised that Abbotsford VW does take customer's comments and needs seriously. He then went on to say that with what I provided for information, they could then better train their employees so that situations like this do not occur again. Although he conceded it wasn't an excuse, unfortunately for my situation they were running short for management and the individual I was dealing with was trying to fill in for two other staff member's roles. I somehow fell through the cracks. After speaking with Rob, I also received a call from the sales manager, Jason, once again apologising for the experience I had, reitirating that my feedback will be utlilised so that they can better train their employees on the follow up and care of potential customers wants and needs. Through the conversations, I feel that the situation was appropriately resolved and handled by both Rob and Jason. They seemed both genuinely concerned and shocked for the experience I had, and were willing to go above and beyond so that I felt secure in coming back as a potential customer. I can say that my trust has been regained so that I am willing to come back to the dealership for both my future servicing and purchasing needs. More
Abbotsford Volkswagen When I went to abbotsford Volkswagen I was just looking to get my 2012jetta tdi in for a service, but then they told me I was paying far to much for w When I went to abbotsford Volkswagen I was just looking to get my 2012jetta tdi in for a service, but then they told me I was paying far to much for what I had and they pulled some strings and got me into a wonderful 2014 jetta tdi with a better package and a better warranty for almost the same I had been paying for my 2012, everyone there was extremely helpful and extremely nice, I would recommend anyone to purchase from them More








