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Abbotsford Volkswagen

Abbotsford, BC

3.8
1,486 Reviews

30150 Automall Drive

Abbotsford, BC

V2T 5M1

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Showing 1,486 reviews

May 30, 2014

What a great experience!!!! We were in last night to purchase a used vehicle and dealt with Chris Rigby. He was very knowledgeable and very friendly. The whole staff was very fri More

by leahwhitehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August Braun
May 30, 2014

Great experience at Abbotsford Volkswagen! This dealership was a breath of fresh air after some bad experiences with other places in the past. Jerome was a great sales person without being push More

by Tylamalcolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2014

An Essay on how Happy we were Recently I purchased a Volkswagen Van and was quite amazed at the outstanding service I received. I was met in the parking lot by Chris Z, who not onl More

by rocky74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2014

Best dealership around All I can say is wow. I wasn't even really looking to purchase a car and after going to so many dealerships in the lower mainland just checking out op More

by Chandler93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bilinski, Bill Kidd, August Braun
May 30, 2014

2014 GLI Jerome made my new vehicle purchase worth writing about. Jerome is professional, trustworthy, and pleasantly energetic. I was treated like a friend, a More

by jorlor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2014

Melissa Is AMAZING! Can't wait to buy my next car - just for Melissa made the purchasing experience seamless. The entire support staff at the dealership made it so easy to buy my awesome little car. Melissa star More

by GizmoRoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Jakoby
May 29, 2014

Professional Jerome was respectful, courteous and efficient. My past experiences at other car dealerships have been average at best, but, here @Abbotsford VW I was More

by zenbillibong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August Braun
May 17, 2014

Extremely Satisfied Customer!! My first car was a 1962 Volkswagen beetle.. 40 years later after drving a wide variety of vehicles my husband and I purchased a 2014 Passat at Abbotsf More

by lorriemarcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Jakaby, Melissa Jakoby
May 15, 2014

Work in progress Initially I had a posted a review expressing my dismay for the service I received at the dealership whilst searching for a pre-owned vehicle. To sum i More

by khuziak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Reaveley
May 15, 2014 -

Abbotsford Volkswagen responded

Thank you for your review and bringing this to my attention. Your comments are very much appreciated and will help us deliver better customer service in the future. I sincerely apologize for the lack of service that our dealership, and specifically Chris, provided you when you came in 3 time! That is definitely not how we do business and I know Chris would be personally upset at himself for not helping you properly. If you could provide me with your details (name and number), I will call you and we can talk about what happened. I would like to get more details so I can better understand exactly the situation so as to prevent it from happening again and train our staff to do a better job. I would also like to do something for you to show you that we are not about poor service and wasting your time. Best regards, Rob Reaveley General Manager Abbotsford VW

May 16, 2014 -

khuziak responded

Certainly. My name is Kelsey and I can be reached at 778-809-3113. I work Mon-Fri 9-5, so contacting me outside of those hours would probably be best. Thank you

May 10, 2014

Abbotsford Volkswagen When I went to abbotsford Volkswagen I was just looking to get my 2012jetta tdi in for a service, but then they told me I was paying far to much for w More

by BrydanClough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa, Melissa Jakoby
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