Abbotsford Volkswagen

This is how dealerships should be! After researching/visiting several vehicle companies I sent an email to Abbotsford VW in regards to how much they would offer for my trade in. Josh va After researching/visiting several vehicle companies I sent an email to Abbotsford VW in regards to how much they would offer for my trade in. Josh vanden Eykel responded to my email and the response I received was personalized (not the generic "come in -insert name here-and we will tell you"). When I attended later that day Josh was very knowledgeable about the vehicles and friendly. Sadly, after purchasing a few vehicles now, that isn't easy to find! We discussed what I was looking for and Josh guided me to the right vehicle, he didn't try to upsell me with features I didn't want or play any annoying tiresome games (like the old "we can get the one you want, but it comes with more features or far away so we need to charge extra" or "oh that's not including tax and freight and ..."). After a decision was made I sat down with Mgr Chris Preston and I was braced for the uncomfortable negotiation process. Before I knew it I had happily signed the dotted line, it was a easy process where we both stated what was desired and came to a mutually beneficial agreement! I'm still in shock! No numbers games that confuse and stress me out, for the first time it was a relief to buy/trade a vehicle! Then I met with financier Stefani Baron, fantastic and knowledgeable lady! No one pressured me to buy warranties, rust proofing etc. The products were explained to me until I understood properly (this can take a few tries lol) and there was no questioning me if I declined. Throughout the process everyone made sure I was comfortable with coffee etc and they even had a diaper change station with stocked diapers/wipes! This was particularity impressive because I thought I was the only person to take a baby car shopping :-). Josh even helped me unload personal items from my previous vehicle upon trade in and made sure the Jetta I test drove could accommodate my stroller in its trunk before I decided to buy it. Anyways I'm really impressed, all the other employees were very friendly also, even though I wasn't directly dealing with them. Good work everybody!!! Love my new Jetta and actually feeling great about payments haha Vicky More

Wonderful experience! I worked with Melissa and Jason, both made my first time car buying experience quite enjoyable. I would definitely use this dealership again in the fu I worked with Melissa and Jason, both made my first time car buying experience quite enjoyable. I would definitely use this dealership again in the future and have no hesitation recommending. More

Great Experience, would recommend! My sales associate was Dave Duguay. He was very helpful and understanding throughout all of my indecisiveness (I was not the easiest customer, that's My sales associate was Dave Duguay. He was very helpful and understanding throughout all of my indecisiveness (I was not the easiest customer, that's for sure)! But even through that, he was friendly, listened to what I wanted, and got me into the car he knew I would be happy with. And he made it work with my budget. Could not be more pleased with my new 2015 golf and with Dave for helping me get it! More

Fantastic Great People (See Mel and Jason). Great Service, Best Place to Buy a Car, will never go elsewhere!!!!!!! Bought two cars from Abby Volkswagen withi Great People (See Mel and Jason). Great Service, Best Place to Buy a Car, will never go elsewhere!!!!!!! Bought two cars from Abby Volkswagen within the last year, so pleased each time with they was they work with you, and the ability to negociate price. More

Sales Overall experience was good Dave was very helpful and followed up well and will recommend him I felt the car could have been cleaned a little bett Overall experience was good Dave was very helpful and followed up well and will recommend him I felt the car could have been cleaned a little better More

Great Experience My sales associate was Josh Vanden Eykel. Josh was super friendly and knowledgeable. Not pushy in the least bit. Josh made my car buying experience am My sales associate was Josh Vanden Eykel. Josh was super friendly and knowledgeable. Not pushy in the least bit. Josh made my car buying experience amazing and fun. More

Very knowledgeable & Great Service Our Sales Person was Melissa Jakoby. We went in to look and came out with an amazing car that our whole family loves. Her knowledge of the product w Our Sales Person was Melissa Jakoby. We went in to look and came out with an amazing car that our whole family loves. Her knowledge of the product was stellar, she made buying a car so easy. More

Great service! Very helpful and nice staff. Josh was my salesperson and he was very friendly and didn't push in me in any direction to buy. Left the dealership with Very helpful and nice staff. Josh was my salesperson and he was very friendly and didn't push in me in any direction to buy. Left the dealership with the SUV I wanted and it didn't take long at all! More

Good Service Good friendly service. The sales person, Chris Zacharias is a really pleasant and helpful guy. Took time to patiently explain things. Negotiations Good friendly service. The sales person, Chris Zacharias is a really pleasant and helpful guy. Took time to patiently explain things. Negotiations over price of the car were fairly reasonable. More

just a perfect car buying experiance. my family mebers had bought lease returns there before, and were very VERY happy with the service they got, as was i. i had gone through xxxx with ot my family mebers had bought lease returns there before, and were very VERY happy with the service they got, as was i. i had gone through xxxx with other dealers before. these people have by far, been the nicest and most NOT PUSHY people, they were very fair on price, options, and service appotments. PLEASE SINGLE OUT: **DAVE DUGUAY.** and *KELLY BULLER* he did an amazing job in every sence. helped me understand things, Dave was super helpful and friendly from beginning to end. He went above and beyond. He patiently answered my many questions and found the car perfect for my needs. More