Abbotsford Volkswagen
Abbotsford, BC
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"Treated Right!" Came in to look around and left with a Jetta TDI. Very busy in the showroom but Melissa, Chris Zacharias, Kelly, Jason, and Stefani all took the time Came in to look around and left with a Jetta TDI. Very busy in the showroom but Melissa, Chris Zacharias, Kelly, Jason, and Stefani all took the time to make us feel at home. Third Volkswagen and the second one from here. Melissa's knowledge of the vehicle was genuine and a all out test drive sold me on a TDI, great engine and car. I've dealt with a lot of cars and commercial trucks and never was impressed with any dealership or the bandits that run them. This place and the people there have restored my faith in a car dealership and the way business should be run, way to go! More
Awesome experience Bought a Jetta TDI on my family recommendation. Abbotsford Volkswagen helped me with my search for this car on their used car lot. Dave D was great to Bought a Jetta TDI on my family recommendation. Abbotsford Volkswagen helped me with my search for this car on their used car lot. Dave D was great to explain all the details of the car and how Abbotsford V deals with their customers. More than satisfied with my experience at Abby Volkswagen.Would recommend them any day after my experience. I love my car and very happy with my choice.Watched saleman demonstrate the workmanship of a volkswagen and was impressed. More
Good service Just bought a used Ford pickup from this dealership. The service was good and the people were very nice and friendly. The truck I bought is a nice low Just bought a used Ford pickup from this dealership. The service was good and the people were very nice and friendly. The truck I bought is a nice low miler with plenty of life left in it. More
"Abbotsford Volkswagen " I just bought my first diesel car "Jetta TDI" and it could not have been a greater experience. Chris Zackarias is the man! He went far beyond just fin I just bought my first diesel car "Jetta TDI" and it could not have been a greater experience. Chris Zackarias is the man! He went far beyond just finding me the right car. He knew exactly what i was looking for and didn't rest till it was found. Even after the sale was complete, he continued to help me find add-on's to make my ride that much better!! Also, a shout out to Chris Preston who was very accommodating and was able to settle on a reasonable price which fit my budget perfectly. Overall, the service at the Abbotsford VW dealership was outstanding. More
Great Team! We just bought our first Volkswagen from Abbotsford VW. The whole group there were very attentive to our needs and could not have been more helpful at We just bought our first Volkswagen from Abbotsford VW. The whole group there were very attentive to our needs and could not have been more helpful at making us feel comfortable and right at home. Jerome Rodriguez is just an amazing down to earth guy who could not have been anymore helpful. He was extremely knowledgable about his product. Kelly Buller did a great job of working with us to get a deal done quickly and smoothly ( a very personable and generous guy in my books). A big thank you to Stefani Baron in the finance dept. for making the numbers easy to understand. We left there VERY HAPPY CUSTOMERS!!! More
Abbotsford Volkswagen I was happy with the experience. The only thing I would recommend is that they know for sure what my I interest rate/monthly payments will be before t I was happy with the experience. The only thing I would recommend is that they know for sure what my I interest rate/monthly payments will be before they quote me. More
First time car buyer It was my first time purchasing a vehicle and my parents recommend Abbotsford Volkswagen (they bought their 2014 Passat TDI there). The service was ou It was my first time purchasing a vehicle and my parents recommend Abbotsford Volkswagen (they bought their 2014 Passat TDI there). The service was outstanding. Melissa Jakoby was so patient with me and helped me find the perfect car for my needs; a 2015 Golf TDI. Also a huge thanks to, Kelly Buller, Bill Kidd, Jerome Rodriguez and Kristine Van Empel! This amazing group of people weren't pushy and did not take advantage of my inexperience (I am 19). They all worked together as a team and went over and above to assist me. Would I recommend Abbotsford Volkswagen to others? ABSOLUTELY!!! Thanks again! -Faydra More
They work hard to make you happy!! We had a excellent experience with our dealer ship as well as with the employees that help us!! They helped us with all our questions and concerns! T We had a excellent experience with our dealer ship as well as with the employees that help us!! They helped us with all our questions and concerns! They made or purchase of our car exciting! It was quite busy when we went in and they seem to work with everyone with out stressing all calm and big smiles I would recommend them to anyone! More
Wow, great experience. Pleasantly surprised! Went into Abbotsford VW with the intention of only test driving a new 2014 Golf wagon. I actually expected to buy it somewhere else. Being that this w Went into Abbotsford VW with the intention of only test driving a new 2014 Golf wagon. I actually expected to buy it somewhere else. Being that this was my 4th VW purchase over the years, and having been familiar with this dealership as Valley Autohaus in the past, I had zero intention of leaving a penny there. I was very pleasantly surprised to find things have changed...and I should point out that I am probably the world's most difficult customer...not so easy to impress. We were approached by Mel, who was friendly and helpful, without any high pressure sales tactics (which would have had me turning on my heel). She arranged the test drive with minimal fuss, asked if there was something particular we had in mind (there was, a new Wolfsburg Edition TDI Golf Wagon) and sent us on our way with a wave. We had a great test drive, instantly fell in love with the car (it's a VW, duh..?!) and returned a little hesitant, not quite ready for the heavy high pressure sales pitch to start, and the inevitable words "what can I do to get you into this car today??" Didn't happen. Mel was ready with the info on remaining Wolfsburgs in BC, answered all my questions, and made it very clear that she was utterly dismayed at my less than positive opinion of the former dealership and would work very hard to change it. She did. She found me exactly what I was looking for, and along with Jason, arranged for me to have it for a price I could live with (no easy feat). They arranged to have the vehicle trucked in for me, and threw in a few perks to sweeten the deal even more. They were exceptionally busy that day, and yet we never felt like we were just part of the crowd. And yet, there was still no pressure! Bill did up the paperwork for us with, which went smoothly. We had a few hiccups with delayed delivery of the vehicle due to issues beyond their control, but Chris and Mel made it up to me! All in all a very positive experience. I would highly recommend this dealership, great team, and I think I can honestly say Melissa is THE best!! Absolutely phenomenal customer service! More
"A Good Experience" I had a pleasant experience recently at Abbotsford Volkswagen. My salesman was Doug Duguay and I would recommend him to anyone. He was very helpful, I had a pleasant experience recently at Abbotsford Volkswagen. My salesman was Doug Duguay and I would recommend him to anyone. He was very helpful, knowledgeable, and friendly. Best of all, I never felt bullied by him. My after sale service was also great. I feel confident that this great service will continue if I have any questions in the future. More