417 Nissan

A series of missteps Where to begin... 1. The salesman did not show us any of the features of the car. 2. Bought the car on Tuesday, said it would be ready for Thursda Where to begin... 1. The salesman did not show us any of the features of the car. 2. Bought the car on Tuesday, said it would be ready for Thursday. Received a call on Thursday asking for co-signer information (ends up did not need a co-signer). They tell us that the car can't be ready on Thursday because the financing was not approved on time. It looks like they delayed or forgot to do the financing (the reason for asking for a co-signer thus giving them the excuse that the financing was not accepted on time and that is why the car was not ready). The sales manager was emailed but no response. 3. We pick up the car, drive it home and notice that the winter tires in the back of the car are not on rims (they were supposed to be). We had to get the car back to the dealership (rims not in stock so they had to order them) and have the tires installed on rims. 4. The first car payment was to come out on July 24th. We called the finance guy in early August asking if something was wrong. He said that sometimes things get delayed and that the payment wold come out soon. He was contacted again and eventually said that the first payment would come out September 28th. I guess he did not get the chance to let us know that the payment would be coming out 2 months later while we were in his office. There were mistakes made from the first visit right through financing. Not once did they offer something to demonstrate their regret (I even suggested free floor mats). No apology given. We will not return to this dealership for service and definitely not to purchase another vehicle. More

From our first meeting, Michael was stellar in his knowledge of the vehicle we were eyeing to the process to execute the purchase up to taking delivery. His attention to detail and his professionalism knowledge of the vehicle we were eyeing to the process to execute the purchase up to taking delivery. His attention to detail and his professionalism was exceptional. He is a real asset for 417 Nissan More

Michael is very professional and knowlegable. He was extremely helpful and provided me with exceptional customer service. He listened to what I was looking for and helped me choose the right car for my extremely helpful and provided me with exceptional customer service. He listened to what I was looking for and helped me choose the right car for my family. He went above and beyond and answered all of my questions thoughrougly. I am definately going to recommend him to people I know and will be returning to him for the purchase of my next car. Thank you Michael for making the purchase of my new car a wonderful experience! More

Perfect service with Miss Nancy Ghosn . She call me back and help me to make the deal append. Thanks again Nancy. I was happy to have her to help me. . She call me back and help me to make the deal append. Thanks again Nancy. I was happy to have her to help me. More

Courteous and thoughtful service, prompt communication, able to offer a good deal for my trade-in vehicle. I am overall very happy with experience and especially Michael’s care for the customer concerns. able to offer a good deal for my trade-in vehicle. I am overall very happy with experience and especially Michael’s care for the customer concerns. More

really bad service overall. Didn't wanted to give me a quote because he didn't wanted to affect his sales rating. Made me feel not important at all. Basically told me to check the website while I was ask quote because he didn't wanted to affect his sales rating. Made me feel not important at all. Basically told me to check the website while I was asking questions. Dind't knew basic questions regarding android auto and apple car play, once again refered me to the website. He basicly wanted the website to do his job... The sales agent was Henok Mengistu More

Super accueil et très bonne équipe de vente et livraison et de service de financement vraiment bien servi recommande se concessionnaire merci à la prochaine et de service de financement vraiment bien servi recommande se concessionnaire merci à la prochaine More

Best experience ever! Best experience ever,from the minute I met with Michael (sales specialist) to the General manager(Masson) and finally with the finance manager(Farid) Best experience ever,from the minute I met with Michael (sales specialist) to the General manager(Masson) and finally with the finance manager(Farid).No pressure from anyone.Price was the best in town and received what I wanted for my trade-in. I have bought over 10 new cars in the last 40 years and this was by far my best experience. I would recommend to anyone 4517 Infiniti Nissan.My QX 50 was delivered on time and Michael took the time to explain all the new technology on this vehicle.I will be back in 5 years to buy a new one. Guy More

Great overall experience! Hanok was very helpful The sales process was straightforward and not overly pushy. My questions were answered by Hanok, Patrick and Stephen. There was a small hiccup wit The sales process was straightforward and not overly pushy. My questions were answered by Hanok, Patrick and Stephen. There was a small hiccup with the financing paperwork but Patrick went over and above to address it on the spot. I'm very happy with my new Nissan Sentra. Nicole Vézina More

Thank you... a big shoot out to M. Marcel Salem and M. Farid Jaber, for all their help while purchasing my new car... very happy! thank you so much for your friend a big shoot out to M. Marcel Salem and M. Farid Jaber, for all their help while purchasing my new car... very happy! thank you so much for your friendly service and all the work you have done for me... More