417 Nissan
Ottawa, ON
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592 Reviews of 417 Nissan
It is very professional and plaisant the service ofered by Christine Cordeiro at the service desk.....thank you very much....looking forward to seeing again Diane Eid by Christine Cordeiro at the service desk.....thank you very much....looking forward to seeing again Diane Eid More
Sebastien was wonderful to deal with at 417 Nissan. First time buying a brand new car. Was very nervous. The moment we walked in the door and met Sebastien Faucher, we immediate felt comfortable and tha First time buying a brand new car. Was very nervous. The moment we walked in the door and met Sebastien Faucher, we immediate felt comfortable and that we would be taken care of. He was honest, respectful, knowledgeable, attentive and welcoming. He listened to what we wanted and needed and provided exactly what we asked for. He has a great sense of humor which helped lighten this stressful purchase. He has returned my phone calls promptly every time, even after the purchase was made. I would recommend both 417 Nissan and Sebastien in a heartbeat. Very proud of my purchase and of Sebastien who helped make it happen. Shoutout also to Farid Jaber and Patrick Laroche who also provided great service in assisting us. More
Good online service. Michael Ewing was professional and dealt very well with the challenges of online car shopping. He was prompt in returning phone calls and e-mails. Michael Ewing was professional and dealt very well with the challenges of online car shopping. He was prompt in returning phone calls and e-mails. More
Marcel Salem was a pleasure to deal with. Very pleasant, curteous, respectful and knowledgeable of the car we purchased. We would recommend the dealership and specifically Marcel without a doubt. curteous, respectful and knowledgeable of the car we purchased. We would recommend the dealership and specifically Marcel without a doubt. More
Amazing customer service We appreciated your amazing customer service. Both your prodigious attention to details pertaining to client’s needs and specific desires are astound We appreciated your amazing customer service. Both your prodigious attention to details pertaining to client’s needs and specific desires are astounding. The two of you have such great communication skills, an awesome sense of humor making the experience far better than anyone would anticipate. Standing behind your word has made us clients forever. . More
A positive buying experience with Henok and Patrick My positive buying experience started with the quick response from Henok regarding my online inquiries. Henok contacted me within an hour, set up an My positive buying experience started with the quick response from Henok regarding my online inquiries. Henok contacted me within an hour, set up an appointment to come into the dealership and arrange for a test drive. Henok is friendly, personable and easy to deal with. Henok was open to entertaining my offer. Dealing with Patrick from the management team was equally as positive. Patrick was also open to entertaining my offer and after a quick negotiation a great price was settled upon. It truly was a positive negotiation process. My experience with Farid in the finance department was OK. While I acknowledge it is his job to up-sell on the extended warranties, etc... I perceived an attitude change when I made it clear I was not interested in what he was selling. At the end of the day I got a new vehicle for a great price. More
Efficient, excellent, friendly and knowledgeable. Marcel greeted me at the door, showed me around the showroom, explained the Carfax report about the vehicle I was interested in as well as the financi Marcel greeted me at the door, showed me around the showroom, explained the Carfax report about the vehicle I was interested in as well as the financing options. After providing me with a walk around the vehicle he then took me on a test drive (in protective covering) starting with him at the wheel and when there was a clear space switched places with me and was VERY PATIENT with where I took him. Upon arriving back at 417 Nissan we negotiated the purchase and he represented my position to his managers successfully on my behalf. I then proceeded to the finance manager's area where the deal was completed and a date set up to take possession. All in all a VERY SATISFACTORY experience, particularly in these quite stressful times with the COVID-19 virus in place. Thank you Marcel Salem and the rest of the 417 Nissan staff. More
Thanks Michael. You were very professional and easy to work with getting me into my new Nissan suv . Thanks for making everything crystal clear. God bless you work with getting me into my new Nissan suv . Thanks for making everything crystal clear. God bless you More
Great deals and personal experience. I had a very positive buying experience. Michael was extremely polite and helpful. He drove and delivered my new car to me from Ottawa to Kingston. Wh I had a very positive buying experience. Michael was extremely polite and helpful. He drove and delivered my new car to me from Ottawa to Kingston. When he delivered the car, he showed me all of the specs in the car and showed me how everything worked. Patrick was great as well and he listened to all my concerns and helped me along the way. Patrick also worked with me to get the best deal possible. I would definitely work with this team again. More