417 Nissan

Awful experience with the sales manager Farid Janet. My appointment was for 10:15 am I was there at 9:55 (ok I was early) I ended up being there for 3 hours (left just after 1pm) for honestly a 15 minute c appointment was for 10:15 am I was there at 9:55 (ok I was early) I ended up being there for 3 hours (left just after 1pm) for honestly a 15 minute conversation! He lied and tried to pull the wool over my eyes because he believed I knew nothing about cars! He told me he would offer me “top dollar” for my trade in- which is laughable! I have a 2015 SL Rogue fully loaded! 2500 is what he offered! He than proceeded to tell me that my car would need “a lot of work for the safety” when I asked him what repairs he than said “I don’t know” I asked him if my car is unsafe and a lot of repairs are need for a safety than please tell me! He couldn’t! He than told me I would be saving money monthly, how you ask? Well here is the breakdown of apparently what everyone spends a month on maintenance - power train maintenance - Timing belt - tires - breaks Now I don’t know about anyone else, but when I said that there was nothing wrong with my timing belt and no one ever changes this monthly if ever during the period they even own the car he said that wasn’t true. (I have owned many cars and have never had to change this in my experience!) I than said that the power train maintenance is NOT done monthly he said that it needs to be done. I asked him to explain why? He couldn’t! Keep in mind I have had the car a year and when I bought it I was under the impression this was already done! Breaks are fine this was done before I bought the car 1 year ago!! Tires are also fine as this we’re suppose to be brand new at the time of sale! When I asked him to explain everything he couldn’t! He than questioned me and asked if it was the deposit that bothered me! Really!!! Really the deposit??? I assured him it wasn’t! He told me I would be saving money payments would have gone up because of the loan transfer on a newer buy- reality is my payments would have gone up 100 per month! Keep in mind this convo was short! He raised his voice and than said “okay bye” and literally walked away and left me sitting at the table! The sales associate jaw just about hit the floor and she apologized immediately for his behaviour towards me! I believe she was in shock she kept apologizing (she didn’t say much-just that she was sorry) and said if In the future I needed a car she would help me! She was amazing! Farid, needs a lesson in sales again, yes I am a woman, yes I know about cars, and NO I am NOT stupid! I don’t believe he would have done this if I was there with a guy! Cause guess what... he was the manager I dealt with a year ago and my boyfriend was there and he didn’t pull any of that crap last year when he was with me! I guess he didn’t recognize me with a mask on!! Oh he is also slow, I knew I shouldn’t have gone back after the first time cause that wasn’t a great experience either! Word to the wise females go with a male!! You will have better treatment even if you know more about cars than the guy your with!! I don’t even want to give 1 star but that isn’t even a option! More

I am very happy of my purchase, the sale consultant Aymen Ghlaissia was very excellent , I will never hesitate to refer him to somebody. thank you so much. Ghlaissia was very excellent , I will never hesitate to refer him to somebody. thank you so much. More

I am a newcomer to Canada and a car is really important to get your groceries, have a little drive, explore the great nature of Canada. However, I had issues with securing a loan as I was still in the proc to get your groceries, have a little drive, explore the great nature of Canada. However, I had issues with securing a loan as I was still in the process of building my credit history. I randomly called 417Nissan Finance, spoke to Andrew VO who not only got me a very good interest rate finance for a newcomer with limited history but advised me on various level. After visiting many showrooms and wasting time, I finally came across the right Finance guy who helped me become a car owner in Canada with almost a brand new car (2 years old). More

Great customer service from Cory. He answered all my concerns and kept me updated from start to end when I brought my car in for service. concerns and kept me updated from start to end when I brought my car in for service. More

Amazing service and staff. Did all the work for me. Listened to my situation and gave me what I wanted. Best experience I have had. Listened to my situation and gave me what I wanted. Best experience I have had. More

Scott was friendly and professional. At no point did I ever feel pushed, however, I did feel informed. I'm totally satisfied with my new Kicks!!! ever feel pushed, however, I did feel informed. I'm totally satisfied with my new Kicks!!! More

Thanks Nasri for a such professional customer assistance. You did a Great job, I love my new 2021 Nissan Murano, definitely will come back again to your dealership! You did a Great job, I love my new 2021 Nissan Murano, definitely will come back again to your dealership! More

Michael is a Great sales person, very knowledgeable, positive and super professional. Honestly I came to this dealership just to check prices and did not plan to buy a car at that day. Thanks to Michael positive and super professional. Honestly I came to this dealership just to check prices and did not plan to buy a car at that day. Thanks to Michael for being very professional, he knows his product, and it is #1 to be successful in this business. I will recommend Michael to my friends and will definitely will come back again to this dealership. I wish you a lot of good and positive customers man and all the best! Thank you! More

Thanks for your professionalism, I am very thankful and really appreciate for everything you did for me. Friendly knowledgeable and very kind person! Highly recommend! Thank you very much! really appreciate for everything you did for me. Friendly knowledgeable and very kind person! Highly recommend! Thank you very much! More

Thank you Patrick for giving me a good deal, I really appreciate your help! Very professional positive, You did a Great job. Thank you again! appreciate your help! Very professional positive, You did a Great job. Thank you again! More