400 Chrysler Dodge Jeep Ram

Terrible experience Purchased a 2018 Wrangler in Feb from Brian (sales person). Paid for soft top and Brian indicated that he would contact us when the soft top arrived. Purchased a 2018 Wrangler in Feb from Brian (sales person). Paid for soft top and Brian indicated that he would contact us when the soft top arrived. Four months later still no phone call. Contacted Brian who now works for Open Road in Newmarket. He indicated that he would contact Mitch Summers and the soft top would be delivered. The soft top did not arrive so we contacted Mitch on two occasions and he didn't have the decency to call us back. I then contacted the Manger,she assured us that she would call us back. Still no phone call. We must now contact Chrysler Canada to have them investigate the missing soft top (3000 value). After spending $61000 you would expect great customer service. Sadly, this was not the case. Please shop around before you purchase a vehicle from 400 Chrysler. More

Outstanding I have now bought 2 vehicles from this dealer, a new Ram 2500 Limited and a used Wrangler JKU 75th. Every step has been incredible. The sales, fin I have now bought 2 vehicles from this dealer, a new Ram 2500 Limited and a used Wrangler JKU 75th. Every step has been incredible. The sales, finance and service have all been extremely helpful and great to work with. Mitch has always had a great attitude and has been patient. Yvonne was very friendly and organized and Carley in service has been very helpful working with me on a slight warranty issue that has been resolved. The mechanics take time, when needed, to take time and listen to any possible problems and work quickly to resolve them. I have owned many cars and have never seen such a well run shop. Thank you to the entire 400 Chrysler team. More

Experience was excellent The salesman Derek Williams was very personable And very knowledgable. We were able to purchase the new car that we liked and at a good price. The salesman Derek Williams was very personable And very knowledgable. We were able to purchase the new car that we liked and at a good price. More

Exceptional Service This is the first car purchase I have enjoyed. No nonsense, to the point and were able to answer all my questions and concerns. Thank you tom and Kri This is the first car purchase I have enjoyed. No nonsense, to the point and were able to answer all my questions and concerns. Thank you tom and Kristy More

buying a used truck absolutely awesome experience the staff was great had a great experience would recommend this dealership to all my friends and family. thank you for a absolutely awesome experience the staff was great had a great experience would recommend this dealership to all my friends and family. thank you for a wonderful worry free sale. More

Friendly and helpful stuff They are helpful, they listen to your needs, they are friendly making sure to get the customer satisfied with their purchases and the customer left ha They are helpful, they listen to your needs, they are friendly making sure to get the customer satisfied with their purchases and the customer left happy on their purchased. More

Great People! No intimidation at all! I was comfortable at all times. Colin answered all m questions and provided the proper information. Wouldn’t hesitate to shop No intimidation at all! I was comfortable at all times. Colin answered all m questions and provided the proper information. Wouldn’t hesitate to shop here again. More

Good laughs great people My experience here was great. Everyone was so polite and friendly as soon as you walk through the doors. Colin Keith was great at explaining everythin My experience here was great. Everyone was so polite and friendly as soon as you walk through the doors. Colin Keith was great at explaining everything to me about the cars and picking out the ones that he thought was at my best interest. He's great at communicating and letting me know everything on the vehicles as soon as we were entering them. Once we look through a couple SUVs I finally found the one I liked. couple days later I got to go home with a new suv. He's a really good employee thank you Colin Keith my Dodge suv. More

Great experience This is the 2nd jeep we purchased through 400 Chrysler. Collin was our sales rep and he s such a pleasure to deal with. He walked us through the proce This is the 2nd jeep we purchased through 400 Chrysler. Collin was our sales rep and he s such a pleasure to deal with. He walked us through the process just like the first one and any issues we had he delt with them on the spot. I would highly recommend going to 400 Chrysler and dealing with Colin. I tell all my friends on fb to go to him. As you can see in the pic 2 jeeps and counting. We will be back soon enough. More

New Truck Purchase A very good experience. Tom was great to work with. Listened to what I was looking for and went the extra mile to find the vehicle that met my needs. A very good experience. Tom was great to work with. Listened to what I was looking for and went the extra mile to find the vehicle that met my needs. No pressure and was open to a discussion on the value of my trade in and I was pleased with the outcome. Yvonne did the paper work and again an easy process. Overall very pleased. More