400 Chrysler Dodge Jeep Ram

1st time buying a 2017 jeep HORRIBLE EXPERIENCE First time ever looking for a new/used jeep Cherokee, decided to go into a dealership because of all the "great" reviews.. I was wrong. The first day First time ever looking for a new/used jeep Cherokee, decided to go into a dealership because of all the "great" reviews.. I was wrong. The first day I went in I came with my mother I was very interested in this jeep and wanted to talk numbers Derek sales guy was extremely rude and ignorant towards myself and my mom.literally screaming at me and arguing like everything I said to him was a joke. he said he would not negotiate numbers unless I was going to sign that exact day. so I left. I got a email from the manager apologizing asking me to come in again to try it again. I did. I went with my father the 2nd time hoping he would have some respect, but nope ! he was even worse would over talk when my father was, wouldn't negotiate anything, we asked about tires , detailing the car everything he was in a complete rush just to get me to sign on the line so he can then brush us off,my dad would ask him a question to ask the manger if its possible and he wouldn't even get up out of his chair he just said "hes gonna say no" which is frustrating because he is suppose to help me. my dad was not happy so we left after arguing for about 3 hours. the 3rd time I came in to pick up my jeep after we got this sorted with the manager , my jeep wasn't even ready.. they didn't have my new plates on the car so I had to use dealership ones and come back the next day to get the correct ones they never had my insurance ready and switched over after I told Derek everything and sent it through email on a Thursday and he was suppose to give it to finance and he never did. and I was picking it up on a Monday at 6pm. when I saw the jeep on Monday it wasn't even detailed..... we found dirt, sand in the seat, grease head stains, and the WORST of it all we found women pads and tampons all in the back seat of the Jeep and all Derek has to say is "sorry its not up to your standard" it was so rude as it was NEVER cleaned in the first place. if they cant even do a simple detail how do I know they did a correct safety there was no oil sticker nothing there was way too much that happened while I was there and there was a lot of people I had to deal with to get something done with them. So much more happened. I had to go to HR and make a formal complaint as it was the worst experience I have ever had at a dealership. and was never expecting it to happen as this is my first time ever buying a car for $30,000 only positive part of it all was Christy the manager and Jessica a sales lady fixed everything for me and made everything better and getting this done in the correct way, they were amazing in every way possible making sure nothing was left undone, going over my whole jeep with me, and taking the time with me explaining how the jeep works, I was very thankful for them and how I was treated they know exactly what there doing. and same goes for the finace lady she was absoulety amazing helping me with all the paperwork and explain all the details. Derek on the other hand has no customer service skills, and shouldn't be disrespectful towards people. More

Purchased a used truck from here last week. Everyone from my salesman Mike Duffy to Terri in finance were awesome to deal with. Highly recommend this dealership! Matt Watts my salesman Mike Duffy to Terri in finance were awesome to deal with. Highly recommend this dealership! Matt Watts More

Excellent service from walking in the door to Driving away with my new truck . No pressure service went beyond expectations of previous truck purchases in the past . Thank you 400 Chrysler. Customer for away with my new truck . No pressure service went beyond expectations of previous truck purchases in the past . Thank you 400 Chrysler. Customer for life More

400 Chrysler provide great customer service with respect and explain everything to you before going ahead to fix them. I reccomend their service. Thank you. and explain everything to you before going ahead to fix them. I reccomend their service. Thank you. More

New Ram 1500 Warlock purchase The dealership was recommended by my son who made a purchase 4 weeks prior. Very clean well laid out dealership.The only issue was the truck I ordered The dealership was recommended by my son who made a purchase 4 weeks prior. Very clean well laid out dealership.The only issue was the truck I ordered was apparently damaged in transit making it unavailable. Salesman,David Joynt found another in a different colour with same options which we purchased. More

Will not stand behind their repair work Had front transfer changed in ram 1500, charged $500 for work not required. returned truck for a check a week later and was told there was no warranty Had front transfer changed in ram 1500, charged $500 for work not required. returned truck for a check a week later and was told there was no warranty on the work that they did. Just trying to pay for their fancy dealership. More

Very clean dealership, worked on my Jeep immediately when I brought it in. Nice personable staff. My new dealer of choice. I will be coming her for all my service needs Greg M I brought it in. Nice personable staff. My new dealer of choice. I will be coming her for all my service needs Greg M More

Very clean dealership. Answered all questions. Gave a Very clean dealership. Answered all questions. Gave a ride home when we needed. Helpful in the maintenance are making sure every question was answe Very clean dealership. Answered all questions. Gave a ride home when we needed. Helpful in the maintenance are making sure every question was answered. Thanks More

Awesome experience great salesman everything went smooth truck was cleaned and ready to go when they said definitely recommend this dealership very professional and friendly definitely be back thks again 40 truck was cleaned and ready to go when they said definitely recommend this dealership very professional and friendly definitely be back thks again 400 Chrysler team More

2018 Jeep Wrangler Brought in the Jeep for the 2nd maintenance check up, where the tires were rotated, fluids checked, oil changed, etc. Was fast and was pleased with Brought in the Jeep for the 2nd maintenance check up, where the tires were rotated, fluids checked, oil changed, etc. Was fast and was pleased with the service, however, the last time I brought Jeep in they did a courtesy car wash, this time they didn't. Could have used the wash, but still good service. More