Do not deal with these people. Their sale tactics are horrible and they have zero respect for customers. Very aggresive and they will wear you down until you can no longer think straight and then the boss called me dramatic when I said they are aggresively pushy. They do not answer your questions about other cars except for upping the interest on them so it looks like there are no real savings. Deeply regret dealing with them. Never again!!!

#1 I worked at this dealership, I never once saw the sales management do an unfair, unkind, or dishonest thing to a customer, or staff member. Trust is huge, don't hesitate to purchase a car there.

Only bring your vehicle in for service here if you want to be charged for work that is not necessary. I brought my Caravan to another mechanic because the engine light was on. The engine light error indicated the fan resistor was faulty. The other mechanic replaced it but the engine light remained on. He said he would need to spend more time to figure out why the light was still on. I brought it into the Dodge dealer with the faulty assumption that they know the Dodge vehicles best and could quickly fix the problem. There was also a plastic door panel that had come off the vehicle. Orleans Dodge told me they had to replace the fan resistor again even though it had already been done. They could not trouble shoot past that without the replacement. They replaced the fan resistor and informed me that it was not the issue. The real problem was corroded wiring and they needed to replace parts of the fuse box. I would have preferred to have the work done elsewhere, much cheaper, but they said they had to take the vehicle apart to get to the fuse box and I would have to pay to have them reassemble. The part did not arrive as promised the next day and since the vehicle had parts disassembled I was stuck. In the end they had the vehicle for 3 days. They charged me for the replacement fan resistor even though it did not need to be replaced and I told them it had already been replaced. They also did not reattach the panel that had come off. I spoke to the sales manager both about the unnecessary charges and the panel. He had no interest in speaking with a dissatisfied customer.

I’ve dealt with the owner Jim pears , Guy Larochelle, Mike Johnson and others. Every one of them are extremely professional...a-one Aurel Vanier

WARNING*** This dealer uses bait cars to get you in to the dealership. They use fake adds and prices to get you in then tell you the car sold 30 minutes before you came in. I requested to see the car anyway and they used every excuse not to show me it. Be very careful when purchasing from this dealer. The sales manager Ben is the definition of greasy.

I bought my first (and only) car from Metro Orleans Dodge. Everyone from the salesman to the finance people were very helpful. They made it easy for me to get a better car than I thought I would get for a better price than I thought. I highly recommend this dealership.