I recently bought from a private seller a Ford Mustang Convertible that had a provincial insurance inspection claiming that the car was “road worthy” in all details. Experiencing an engine vibration I took to NorthStar Ford. And they found all the problems with the car. That inspection was inaccurate (and I thing fraudulent). Their sympathy for my plight was obvious. From Diana, my Service Advisor, all the way to the top Service manager and back down to the service technicians, they all made their best efforts to fix my car. From the front to the rear suspension, steering and brakes. They repaired it all. As the Service Manager explained “...at least the car is not trying to kill me now!”. While the time and money were a factor, it was the quality of work and the customer service that made it all worth while. I can happily recommend NorthStar Ford to anyone who needs their Ford repaired.

I recently purchased a used Hyundai Tucson from Northstar. I am not generally a fan of sales people but have to admit that this was a very pleasant experience. Tommy Tran was very helpful, no pressure whatsoever, a pleasure to deal with. The same applies to Scott Green, Sales Manager, and Angela Seehagel, Financial Service Manager. A very pleasant experience. Thank you all. Felipe, the Delivery Coordinator was also friendly and helpful. Unfortunately I have to agree with some of the other reviews criticizing the detailing work, it left a lot to be desired (or maybe I was expecting too much). Keep up the good work.

Adam was excellent! He was very attentive to my needs in acquiring the exact part and installing it. Plus I was treated like a queen!. He is a fine gentleman and I would highly recommend him for a good raise!!

It was Tommy's first week at Northstar Ford, and we were his first sale. Although he was new to the dealership but his manner and style were very professional, and he made his utmost efforts to find a win-win situation to satisfy the client while protecting the business. Definitely, I will introduce him and Scott Green and others from finance and service team at Northstar Ford to friends. Tommy, good luck with your career at Northstar Ford. Thanks

It was Tommy's first week at Northstar Ford, and we were his first sale. Although he was new to the dealership but his manner and style were very professional, and he made his utmost efforts to find a win-win situation to satisfy the client while protecting the business. Definitely, I will introduce him and Scott Green and others from finance and service team at Northstar Ford to friends. Tommy, good luck with your career at Northstar Ford. Thanks

Scott, answered me immediately, terrific guy. They are very lucky to have a guy like that working for them